JOBS
0 7881 4830 or email
jobs@travelweekly.co.uk eekly.co.uk/alerts travelweekly.co.uk/jobs
JOBS
To advertise, contact Tanya Read on: 020 7881 4830 or email
jobs@travelweekly.co.uk Jobs email alert–sign-up at
jobs.travelweekly.co.uk/alerts travelweekly.co.uk/jobs
Attraction World is the UK’s leading supplier of theme park tickets, worldwide attractions, sightseeing tours and gift experiences to the UK travel trade. We are growing fast and have exciting new opportunities within our Call Centre for the right people! We are looking for enthusiastic, energetic, motivated individuals who are not afraid to work hard and be rewarded for it.
Team Leader
Reporting to: Head of Operations Kings Norton, Birmingham
Key Responsibilities/Aims of the Role: •
• • •
To deliver sales targets through effective management of a team
Carry out monthly performance reviews in line with key performance indicators Perform checks on team members’ work, providing feedback, coaching & ongoing support Set and cascade objectives to ensure team’s KPI’s are met
• Work closely with other team leaders to share best practice •
Skills, Experience & Attributes: •
• • • •
Support team members on administrative and service queries
Experience of managing and motivating a team with a practical understanding of people management skills Experience of setting targets measuring performance within a target driven, customer-focussed environment Ability to communicate confidently with colleagues, 3rd parties and members of the senior management team Ability to analyse information and make sound decisions based on that information Ability to work calmly and effectively to meet deadlines
Previous travel or call centre experience is preferable, but not essential. We are offering a competitive salary with the opportunity to earn a quarterly bonus. Working hours will be based around 37½ hours per week, Monday to Saturday, between the hours of 8.30am – 7.00pm.
If you are interested then please forward your CV with covering letter to
VMatthews@attractionworld.com. NO AGENCIES PLEASE.
Exciting New Opportunity
Have you always dreamed of working in the travel industry? You can as an Avios Sales Agent working in the British Airways team.
Avios is going through a very exciting time of growth. If you’re a sales agent who lives, breathes and displays a passion for travel, we want you to join our team.
Abercrombie & Kent Europe will be shortly be opening a full
Destination Management Company in Madrid, Spain and are looking for a Manager to oversee this exciting new venture
Essential skills for this role are:
• Advanced to native fluency in English or Spanish • Knowledge of Portugal and Portuguese language would be beneficial • Excellent destination knowledge of Spain and Portugal • Knowledge of worldwide travel markets, especially the Americas • Sales experience and strong ability to create strong relationships and business winning proposals, especially in the sphere of FIT and large group travel
• Experience in delivering operational excellence • Previous experience working at a luxury and/or groups focussed DMC • Good understanding of business life in Spain, including the basics of commercial and HR legislation • A good leader who can work independently and think laterally • Willing to travel, occasionally at short notice and versatile
The successful applicant must have the right to live and work in Spain, we will not be able to consider applicants who do not have this right.
If you are interested in this role please contact Melanie Pomfret –
mpomfret@abercrombiekent.co.uk
Jobs page .indd 51 28/7/11 14:03:36
Once you’ve experienced our extensive training course, you’ll be welcomed on board to the sales team. We’ll give you a structured and supported career journey that embraces continuous development, grows your personal skills and allows you to excel in your role.
Our employees’ welfare is a priority to us. This is evident in our staff benefits which include airline travel concessions, private health insurance with Bupa, 25 days of annual leave plus bank holidays, workplace pension, childcare vouchers, eyesight test vouchers, travel insurance and free on-site parking. The salary for this role is £15,818 -£17,060 (plus £1,500 shift premium for certain rosters) and a healthy commission scheme with uncapped earning potential.
The role involves answering calls from British Airways customers, and in- spiring them to make their travel dreams come true.
We’re looking for people with a passion and hunger for travel; people who love talking about holidays and have good worldwide destination knowledge. We want people who love working to sales targets, are exceptional team players, strive under pressure, and can demonstrate experience of working to multiple targets.
For full details of the role, please follow the link to the Avios Careers page below.
https://jobs.avios.com/jobs/vacancy/346/description 28/7/11 14:03:36
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