INSIDE THIS
WEEK Contents R
NEWS Hot Stories
Dnata boss vows to invest further; Election result adds to sales headwinds; Trade backs Fight Fake Claims campaign; Atas to host agents at first conference; Hays opens stores and ‘more in pipeline’
News
Special Report
Comment
Day in the Life
Mystery Shopper
Destinations 44-59
NEWS YOU CAN USE Touring Chimu, Riviera, Super Break
25
IPW 2017 Universal, New York, California 26 Product Cosmos, Ponant, Travel 2, Royal 28
FRONTLINE Comment Giles Hawke: Touring myths 34
Day in the Life Rachel Storey, Contiki Mystery Shopper Birmingham
DESTINATIONS
Escorted Tours Short Tours: 10 of the Best
FRONT COVER Julia Lo Bue-Said, Advantage; Debbie Marshall, Silver Travel Advisor; Nicole Kidman waxwork; Aled Jones; and Jo Rzymowska, Celebrity Cruises PHOTO: STEVE DUNLOP
China: Why it’s ideal touring territory
44 51
Luxury Touring: Escorted trips with style 57
Spain & Portugal Rural Holidays: Relax in rustic surroundings 60
BUSINESS NEWS Round-up GTMC Conference, Monaco
Back page IPW: Roger Dow, USTA WHAT
LUCY DID THISWEEK
JUN 15
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Lucy Huxley Editor-in-chief @Lucy_Huxley
Joined agents at the naming of CMV’s new flagship Columbus in Tilbury, with godmother Angela Rippon.
Was privileged to present an outstanding contribution award at the Silver Travel Awards at Madame Tussauds – alongside Aled Jones!
Was pleased to see my son after his first week-long residential with school – and celebrated my daughter’s eighth birthday!
15 June 2017
travelweekly.co.uk 3 6 Round-up 16-19
News You Can Use 25, 28
34 35 42
German agents avoid liability after PTD change; Monarch summer sales rise 50%
Special Report CMV’s Columbus launch and growth plan 12 Fight Fake Claims update; Swaffield Q&A 14 How to promote the touring sector
16
Silver Travel Awards laud over-50s best 20 Talk Back
21 Fight Fake Claims; German PTD rule 08 04
A NOTE FROM THE EDITOR Battle through tough times I
there was no way he would book a holiday until he “knew what was going on”. It may have been only one person, but this state of
limbo, which was paralysing his decision-making and, more specifically, his holiday-buying habits, is likely to be reflected elsewhere. Nick Munday of Classic Collection certainly thinks so. He described the hung parliament as a “complete disaster” and another serious headwind – alongside others including Brexit and terrorism – that we have to withstand (page 5). Amid all this uncertainty, we can be sure of one thing: the
industry’s desire to stamp out the epidemic of fake sickness claims (pages 5 and 14). Just a week after launching our campaign, companies
representing more than 52,000 employees have signed up, with many more indicating they will follow suit. It’s been great to see such a positive reaction to this challenge and also to areas of opportunity like the growth in the escorted touring sector, which we focus on in this week’s Special Edition, sponsored by Newmarket Holidays (page 16). There’s no doubt we are facing headwinds. But whether it’s fighting back against lies or finding new ways to bring in sales, we have to find ways to battle through them.
was in a taxi this week and the driver said two things that really struck a chord. He said the general election result had left Britain looking
like a laughing stock: a country in a total mess with no strong leadership or direction, with an even bigger cloud of uncertainty hanging over it. And, on asking what I did for a living, he then declared
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