This time, the momentum looks set to build A NOTE FROM THE EDITOR
I have written in the past about the importance of momentum – not least in sporting contests where that intangible feeling can become almost unstoppable in inspiring a team or individual. Over the past 18 months, any sense of momentum building in the travel
industry’s favour has invariably been diluted or extinguished almost as soon as it has appeared. But based on feedback from the trade in recent weeks, there is at last a feeling that the tide is flowing consistently in the right direction and there is finally a chance to seize opportunities with some confidence (page 4). That isn’t to suggest the goals are now wide open for an unchallenged
travel industry comeback, of course. Financial burdens aside, there are still many questions to answer around restrictions at home and overseas,
and a need for urgent clarity around the practicalities of the reopening (page 4). But once those creases are ironed out and systems are updated in line with the new guidance, it does feel that some stability is being established as the world starts to reopen in a meaningful way. Despite the many challenges still facing the trade, this period of change will also present
opportunities to demonstrate once again the benefits of researching and booking with the assistance of a trusted professional. International travel will continue to be complex and confusing for months and quite probably
years to come and it would be a brave consumer who would assume they could sail through it without the guidance of an expert.
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
Bookings rise but test clarity awaited 4 Delay to test switch ‘due to results issue’ 4 UK border queues ‘are price of upturn’ 5 Staff shortage crisis; CMA drops probe 6 Lundgren positive; P&O’s vow to trade 7
bite-sized
Get a taste of the highlights of Global Travel Week page 14
Photo: Steve Dunlop
Mental Health Day; window QR codes 8 Special Reports Atas Conference 2021 preview
10
Mental Health Matters: Holidays key 12 Global Travel Week: picture special 14 Windstar hosts agents on Star Legend 18 Comment: Giles Hawke on teamwork 20
NEWS YOU CAN USE Product
MSC, Onesixth, Crystal, Oceania, BA 23 InsideAsia, Pure Luxury, Jet2, Explore 24
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
FRONT COVER PICTURES: Shutterstock/ Peshkova, Alessandro Zappalorto, Sarah2
travelweekly.co.uk
FRONTLINE Your Stories Holidaysplease’s Jo Shayler on setting up in a cafe 28
FOLLOW US: @travelweekly
WHAT LUCY DID THIS WEEK
OPrepared to moderate a session at Abta’s Travel Convention called ‘Navigating the Next Normal’ with Jo Rzymowska of Celebrity Cruises, Brian Young of G Adventures and Mark Colley of Sunways Travel.
OInterviewed Rob Scott, P&O Cruises’ new sales, marketing and brand VP, for a T W
eekly webcast.
OTook my kids to watch No Time to Die – their first-ever Bond movie!
ravel
agent diary
David Walker: I feel like an agent again 29 competitions
Win vouchers, e-bike and trips abroad 32 Get Social Iata, red list, Global Travel Week, Kenya 33
DESTINATIONS winter sun
Latin america Wild side: With Brazil back to book, discover the wonders of the Amazon, including the pink river dolphin
Canaries v Caribbean: We pick out the regions’ best options for romance, culture, adventure and wellness 34
39 BUSINESS NEWS
Tui plans €1.1bn share sale to cut debt 46 Tata Group to buy Air India for $2.4bn 46 Aito meeting: ‘Check liability cover’ 47 Aito meeting: Membership renewal 47 Wizz Air reveals plans to grow in UK 48
travelweeklyuk @travelweeklyuk 14 OCTOBER 2021 3
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