INSIDE THIS
WEEK Contents R
NEWS Hot Stories
BA to remove some fares from GDSs; Virgin jobs under threat in HoF closures; Ed Sheeran supports Westoe agent trust; ‘Gangnam’ video exposes Jet2 fraudster; Atol rules delay ‘makes life difficult’
Comment 03
Special Report
News You Can Use
Mystery Shopper
14 28 Comment 30 48 Destinations 50
Round-up Royal recruits; CAA staff awarded MBEs 08 Virgin invests £10m; Travel Brit Awards 10
Special Reports MSC christens Seaview in Genoa
12
Diversity is key for Newmarket Holidays 14 ITT Conference 2018, Sicily
16 Talk Back PTR, working 9-5, Neilson, Qatar chief
NEWS YOU CAN USE Product C The World, Premier Holidays 23
Aviation Ethiopian Airlines, Tui, Liverpool 25 Escorted Tour Saga, Mercury, Grand UK 28
FRONTLINE Comment Paul Melinis: ‘It’s a gold mine’ 30
Day in the Life Mark Banning, Back-Roads 38 Competitions Win a trip to New England 44 Mystery Shopper St Albans, Herts
48 DESTINATIONS
Escorted Tours Peru: G Adventures’ projects up close
50
Solo Travel: Eight of the best solo tours 57 Vietnam: Taking the family on tour
65
NEW ATOL RULES CAA’s amended regulations go some of the way to addressing trade’s concerns
back page
Spain & Portugal Porto: Gateway to the Douro Valley
BUSINESS
Liability Kuoni ruling ‘likely to be clarified’ 78 Back page CAA issues new Atol rules
80 70 WHAT
LUCY DID THISWEEK
Jun 14 1
2 3
Lucy Huxley Editor-in-chief @Lucy_Huxley
Had a meeting with a big global hotel chain, keen to engage with agents – watch this space!
Was approached by a really interesting destination about to embark on a big awareness campaign with the trade
Made a Roman empress costume for my daughter in preparation for her trip to Dover Museum!
14 June 2018
travelweekly.co.uk 3 19 04 A NOTE FROM THE EDITOR
Embrace star of the industry T
his week, Ed Sheeran and K-Pop superstar Psy feature in our top five stories.
Showbiz mentions aren’t all that common for a business-to-business travel magazine, and they crop up for very different reasons. First, we have Sheeran, who gave his backing to the
Together Forever campaign in memory of Westoe Travel apprentice Chloe Rutherford and her boyfriend Liam Curry who were killed a year ago in the Manchester Arena terror attack (page 5). Meanwhile, Psy’s hit Gangnam Style was the undoing of a man trying to dupe Jet2holidays into paying compensation over a false sickness claim, when he was captured dancing to the song when he claimed to be ill (page 6). Such celebrity associations meant both stories understandably hit the headlines – and shone a spotlight on two different but important causes in the fundraising campaign and the ongoing quest to ‘Fight Fake Claims’. Beyond the celebrity spotlight, this week we focus on
a real growth area of the travel industry with our Touring Special Edition. This issue is particularly timely, as the Association of Touring & Adventure Suppliers (Atas) gears up for its first Southern Showcase event, to be held at Chelsea’s Stamford Bridge ground next week. And this event – following on from the incredible
success of the inaugural Atas Conference in Birmingham last October – is just one example of a sector that is not only on a real upward curve but is putting travel agents at the very heart of its future success. I hope you are inspired to learn more and embrace one of the travel industry’s own undoubted stars.
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