ABOUT US... TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle Editorial assistant Patricia Thomas


News Group head of news Amie Keeley


Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis


Senior reporter Benjamin Coren Reporters Harry Kemble


Phil Davies


Digital content manager David Golledge


Travolution editor Lee Hayhurst Features and Supplements


Features and supplements editor Katie McGonagle


4854 4866 4861


4852 4863 4838 4851


4351 4874


07766 911526


4871 4865


4860


Deputy features and supplements editor Laura French


4859 Special projects writer Natalie Marsh 4831


Production Art/production editor Flora Ioannou 4856 Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Production manager Nick Cripps


Sales Head of sales Mary Rega


Account managers Cecilia Bredin


Lavinia O’Connell


Recruitment sales manager Tanya Read


Events and Marketing Events director Linda Lucas


Events co-ordinator Angela Hamilton-Jones


Finance Head of finance Richard Monckton


Accounts payable Rosemarie McQueen 4847


Publishing Chief executive Duncan Horton


Managing director Stuart Parish


07803 975847 4862


Executive assistant to chairman and CEO Jean Kilcullen


4897


Chairman Travel Weekly Group Clive Jacobs clive@jacobsmediagroup.com


DELIVERY AND SUBSCRIPTIONS All magazine delivery and subscription enquiries should be directed to Intermedia.


Web: go.travelweekly.co.uk/subscribe Email: travelweekly@ subscriptionhelpline.co.uk


Tel: 01293 312179


Annual subscription rates: UK £110; Europe £235; RoW £255. Student rate £55 (copy of student card must be submitted; UK students only). Single copies £2 (incl p&p).


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU


© Travel Weekly Group Ltd 2019


4858 4857 4842 4879


4877


Atas account director Sean Webster 4883 Senior account manager Lisa Gaskell 4805


4355 4833


Marta Dziok-Kaczynska On maternity leave 4830 4864 Group events manager Helen Bush 4887 4849


LETTER OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Flybe needs new strategy – not paint


Comment: Flybe – a good deal? The real issue for Flybe is an immediate need to change strategy. The airline was losing money hand over fist, and renaming and repainting won’t change things one bit. Twice in the last week it has offered ‘thousands of flights’ for £25 each way – with APD at £13, that means a net income of £12 a seat. Frankly, that looks like desperation. At both Heathrow and Manchester, it operates from a different terminal to Virgin, so the synergies are hard to see. I wish the staff the best of luck, but so far it looks like a business that is moving the deckchairs while ignoring the approaching iceberg. ALAN BOWEN Travel Weekly would welcome a response from Flybe


I hope Collette’s move is not end of reps on road


Story: Collette to close UK business It would be very sad if there were no reps on the road. They are so influential to staff and help small and medium businesses with training, planning and promotions. I hope this [Collette] is just a one-off and doesn’t become the [industry] norm. Best of luck to all at Collette UK.


FRANCESCA WELHAM


Do referral agents comply with all rules?


Story: Call for protection bench- mark amid ‘referral agent’ row It’s not just about financial security for customers, although that is the key issue that will come back to bite the industry. What about compliance with the PTRs and GDPR? I’ll bet most of these non-bonded, untrained newcomers have never even heard of these regulations, let alone comply with them. Companies providing insurance and bonding for operators should refuse cover for operators who accept this highly risky business.


OBSERVER


TWEETS THIS WEEK


Derek Jones @Degsy_DJ (Der Touristik) Exactly 30 years ago, I left the security of a good job in the civil service to work as a rep for Thomson in Ibiza. Best decision I ever made.


Worldchoice Travel @WChoiceShrews (Shrewsbury) We’re loving the addition to our window display. Check it out when you’re passing by the shop!


Brian Telfer @Brian_TCtravel (Travel Counsellors) Just what a travel agent wants to hear from clients in Cyprus: “Thank you for the wine. It’s lovely here, hotel has great customer service.”


QUOTE OF THE


WEEK


“It’s the biggest booking I’ve ever made [£104,000]. The client is good friends with Simon Cowell and Elton


John, so hopefully he’ll recommend me.”


TONY FOWLER, Independent Travel Experts › News, page 5


TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


14 March 2019travelweekly.co.uk15


Corfu’s rubbish problem is likely to pile up again


Story: Corfu rubbish problem ‘resolved’ (July 2, 2018) This issue only seems to have quietened down due to it being winter. Nothing’s been resolved and 2019 is set to be a nightmare as the tourist season starts. [The rubbish problem] will damage Corfu’s reputation for years to come – and all because of greedy politicians.


TOM BUTLER


Is Brexit message really conducive to tourism?


Story: Tourism can ‘help drive UK recovery’ after Brexit I’m not sure how ending free movement and generally creating an environment where we’re giving two fingers to our closest neighbours (let alone the rest of the world) is somehow also the perfect springboard to grow visitation to the UK?


PHIL BLOOMFIELD


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92