NEWS ROUND-UP
Karbo leaves Wendy
Wu after three years Wendy Wu Tours’ group chief executive Joe Karbo has left the business. He joined as chief executive in 2016 and then filled the additional role of acting managing director for the UK in 2017. In July 2018, he took up a one-year post as managing director in Australia. Ex-STA Travel boss Glen Mintrim was appointed managing director of the UK business last week.
Hughes follows Atkins
as chairman of Tipto Travel 2 and Gold Medal sales director Nick Hughes will become chairman of Tipto on September 1. He succeeds Shearings managing director Jane Atkins, chairman since 2016. Hughes brought dnata Travel brands Travel 2 and Gold Medal back into Tipto last year but has been involved with the supplier marketing organisation since 2000 through previous roles including at Attraction World, Affordable Car Hire
and Holiday Autos.
comment: “Instead of ‘travel suppliers’, we should describe our peers as ‘partners’” Jacqueline Dobson, page 17
Disability champion We are Purple targets travel
Juliet Dennis
A call to action has been issued to travel companies to support disabled clients and improve their service and sales through a public pledge. We Are Purple, a company set up
to drive more companies to service the needs of disabled people, is urging travel businesses, including agents and operators, to sign up to Purple Tuesday. Tis is a public pledge that
commits companies to taking action to improve their service for clients with accessibility needs over a 12-month period and includes taking part in an awareness day on Tuesday, November 12. Up to 7,000 firms are expected to sign up by November, and already most have pledged six or seven actions. Action could range from a website
Mike Adams
use of Purple Tuesday’s logo and they can also access We Are Purple’s training for a fee. Tere are around 13 million
disabled people in the UK – or 19% of the adult population – with the ‘purple pound’ estimated to be worth £249 billion a year. But less than 10% of businesses
have a strategy to access that market in the UK, according to We Are Purple chief executive Mike Adams. He said: “We are trying to address
inequality. Te way to do this is for businesses to see disabilities as a commercial opportunity. “Tere is a huge market simply
audit to make a company’s site more accessible, to training frontline staff on how to discuss clients’ accessibility needs. Te free initiative gives businesses
being ignored; that’s not right for consumers and it doesn’t make good business sense. I would suggest travel agents are probably behind the curve. “Tis is a call to action for
businesses to improve customer service for disabled people.”
OVER THE BALLOON: New Brilliant Travel member
Average travel salaries
‘rise by 4.6% to £27,690’ Average salaries for advertised travel job vacancies increased by 4.6%, to £27,690, in the first six months of 2019, according to a leading recruitment company. Salary growth for ‘standard travel jobs’ – those paying up to £40,000 – was less than for higher-paid jobs, rising by 1.5%, to £24,817, compared with the first six months of 2018. Barbara Kolosinska, director of C&M Travel Recruitment and C&M Executive Recruitment, added that the number of vacancies and jobseekers fell to 2016 levels.
10 8 AUGUST 2019
Snowdonia Travel has opened its doors, offering in-shop, online and
phone booking services. Agency owner Darren Owen started the business in
Colwyn Bay, Wales, after being made redundant this year by Thomas Cook. He was encouraged to launch his own agency to provide jobs for former
colleagues who also faced redundancy. Snowdonia Travel is a managed service travel partner (MSTP) with Brilliant Travel, part of the Barrhead Travel
Group, and employs four consultants with more than 80 years’ collective experience. Owen is pictured with Snowdonia colleagues and Brilliant Travel director Linda Pyle (right).
travelweekly.co.uk
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