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business Essential news, comment and analysis


Deirdre Wells: ‘People are making decisions


[about travel]. If we get this wrong, it will be really damaging’


Wells brands Brexit travel uncertainty ‘disgraceful’


INDUSTRY FRUSTRATION AT THE ‘VACUUM OF INFORMATION’ IS INTENSIFYING. IAN TAYLOR REPORTS


Industry leaders have hit out at UK and EU officials’ failure to clarify post-Brexit travel issues, calling it “a disgrace”.


Deirdre Wells, chairwoman of


the Tourism Alliance, told an Abta briefing on Brexit and the Future of UK Travel: “It’s disgraceful that a few weeks from March 29 we still don’t have answers to all the questions customers are asking.” She said: “People are making


80 travelweekly.co.uk 7 February 2019


decisions [about travel]. If we get this wrong, it will be really damaging.” Paul Carter, chief executive


of Hotelplan UK, warned: “Our operating model – the seasonal workers’ model – is under threat until a new system is in place.” He complained of a “vacuum


of information” and said: “It shouldn’t be up to us to have to deal with that.”


Carter told the London briefing:


“Things could go down to the wire. I would be in favour of a delay.” Abta head of public affairs Luke


Petherbridge said: “An extension is increasingly likely.” But Wells warned: “If it’s only an


extension without clarification it just means more uncertainty. We need clarity first.” Carter noted: “The date is important from a tour operator perspective. June 30 would be in mid-season. September 30 would be the start of the ski season. October 30 would be better.”


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