Safety first must remain the message A NOTE FROM THE EDITOR


Three months ago, Abta chairman Alistair Rowland appeared on our front cover alongside the headline ‘Safety first’. Rowland’s message then, as the crisis began to bite in earnest, was that the industry must not be seen to be putting commercial interests ahead of the health of customers. While the idea of any travel company being able to generate profits to put before people is effectively moot in the current circumstances, the underlying point holds true. The threat posed to our industry by this pandemic gets more acute by the day, as do the stark warnings of the potential ramifications if the government sticks rigidly to the ‘blunt instrument’ of blanket quarantine in tandem with FCO advice against all-but-essential travel (page 4). But if trust and goodwill towards the travel and hospitality industries is


to be retained, companies and associations must continue to ensure there is no room for doubt that the safety of customers and staff remains their principal priority even as they lobby for change. The growing cross-party political support for the industry’s standpoint this week was welcome


in that respect, and increased hopes that some nuance could soon be added to measures which in their current form effectively place a stop sign not just on imminent travel but on future plans as well. The government is highly unlikely to make a complete U-turn. But everyone in the industry at home and abroad will be hoping this blanket approach will quickly be replaced by measures that prioritise safety while allowing the industry to start the long process of rebuilding.


WHAT LUCY DID THIS WEEK


OHosted webcasts with NCLH chief Frank Del Rio, John and Irene Hays, and agents from Oasis Travel, Henbury Travel and Premier Travel.


OAccompanied my mum, who’s been shielding since March, for her cancer scans at the hospital, with both of us in masks and 2m apart. So hard.


Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS


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T ravel Weekly’s NEWS


Industry lobbies against UK quarantine 4 Quarantine ‘set to ease from June 29’ 4 Spain and Greece to block UK arrivals 5


Shops ‘in no rush’ to reopen; furlough 6 Special reports


Hays Travel sets out plans for the future 8 Travel Weekly webcasts round-up, including exclusive interview with NCLH president Frank Del Rio 10


Comment Miles Morgan: Judging time to reopen 12


NEWS YOU CAN USE Product


Kuoni, Prestige, Seabourn, Ffestiniog 13


FRONTLINE spotlight


THE QUEEN’S AWARDS FOR ENTERPRISE:


INTERNATIONAL TRADE 2020


FOLLOW US: travelweekly.co.uk


From hypnotherapy to shelf- stacking: how readers have kept busy in downturn 15


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BUSINESS NEWS GTTRC Virtual Summit:


McKinsey on revival; call for clarity 30 NCL, Six Senses, Portugal, Jordan


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‘Sector needs a virus travel credential’ 32 @travelweeklyuk


4 JUNE 2020 3 31


OLike many families unable to go away for half-term, we camped in the garden and filled the paddling pool!


agent diary


Clare Dudley: I personalise my emails 16 Get Social Rachel Dawson, Tui, Wendy Wu Tours 19


DESTINATIONS Villa holidays


Latin america Belize & Guatemala: Pair these two lesser-known states for some of the region’s best Mayan ruins, jungly interiors, diving and colonial cities 24


How to Sell: With demand expected to grow for private properties with plenty of space, pick up some tips for selling villa holidays 20


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