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INSIDE THIS


WEEK Contents


NEWS Hot Stories


Suppliers urged not to discount early CAA reports raft of late Atol renewals MSC delays fares including gratuities PTS launches ‘new-style consortium’ Major Travel helps start-up agencies


WIN!


Round-up AAAs voting; Cook agents call Barrhead 08 Fam trip findings; Travel 2’s Atas boost 10 Record 450k booking; Encore Travel


12


A trip to Pride in New York City with Virgin Atlantic on a special LGBT+ crewed flight page 38


Special Report


Clia Cruise Expedition Forum, London Talk Back


Recruitment, Thomas Cook Airlines, Tui


NEWS YOU CAN USE Product Indus Experiences, Setouchi


Operator Simpson Travel, Kuoni, H&J Hotels Stuba, Centara Hotels Cruise Scenic, Cunard, APT, P&O


14 19 04 21


22 25 26


FRONTLINE Comment Giles Hawke, Cosmos/Avalon 28


Spotlight Abta selects student intern 32


Readers’ Lives Cover Star: Matt Griffiths 34 Mystery Shopper Leeds


43


DESTINATIONS Australasia


Small Cities: 10 of the best in NZ and Oz 44 Fraser Island: Beaches, lakes, rainforests 49


FRONT COVER Essex agent Matt Griffiths learns some model poses on board Norwegian Sky PHOTO: STEVE HOCKSTEIN


Short Breaks Three-hour flights: Speedy city breaks Guernsey: Gourmet delights await visitors 57


53 4 BUSINESS


Round-up Tui warning; ‘At Risk’ report 62 Back page Iceland’s Wow Air collapses 64


Apr WHAT


LUCY DID THIS WEEK


1


2 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


Moderated the inaugural Clia Expedition Cruise Forum attended by over 100 agents and learnt so much about the sector.


Attended the Atas all-member board meeting where we discussed events, the conference, online training and strong agent sign-ups.


Was spoilt on Mother’s Day with homemade cards, a clay pot for my earrings and a wall plaque saying ‘Home is where our Mummy is’.


4 April 2019 travelweekly.co.uk 3


A NOTE FROM THE EDITOR Supporting our readers T


his week I joined the members of the Association of Touring & Adventure Suppliers (Atas) for a strategy meeting in central London. With 28 supplier members and more than 20 associates,


it’s amazing to see how Atas has grown since Travel Weekly brought together a dozen of the sector’s leading lights to launch the association two years ago this month. And it was great to hear how trade-only brand Travel 2 has boosted its touring sales since joining as an associate member just last month (page 10). With details of an expanded Atas Conference unveiled


this week (page 16) and a host of agents engaging with the sector, it’s a great success story and one we at Travel Weekly are immensely proud to be a central part of. Identifying and supporting growth opportunities for our agent readers is, of course, one of our key remits, whether reporting on new routes to market, exploring up-and-coming destinations and products, or working closely with our partners including Clia and Abta. We are constantly listening and talking to our readers, and as we celebrate our 50th anniversary we’ve got plenty more initiatives to come this year to ensure we continue to be your number one. One of the exciting 50th anniversary announcements


we made earlier this year was the launch of the new-look Agent Achievement Awards, the biggest and best agent awards in the UK and Ireland and now boosted with new categories and great plans for the night itself. The deadline for entries and those all-important supplier votes is just a week away on April 11 (page 8), so please make sure you have your say to make sure Travel Weekly can continue to do what we do best – inform, support and celebrate our incredible industry.


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