82 UTILITIES & SERVICES


your charge point. This technology can be integrated with other smart devices, such as your phone, so that you can receive live updates and alerts. Smart Charging units also allow for dynamic load balancing, monitoring the property’s overall electrical usage and adjusting the power to the EV charger accordingly, protecting the property’s main fuse. Increased use of modular units that can be easily installed and expanded is likely as demand for charging infrastructure grows.


LOOKING TOWARDS THE FUTURE Making EV charging available to everyone, although necessary, has its own unique challenges. Houses were not built with EV charging in mind and don’t always have a standardised energy supply. However, there are ways to manage this challenge. For instance, opting for a unit with an internal Amp selector will give you the option to down-rate the charger to match the available supply.


In terms of longevity, universal socketed tends to be the unit of choice, as tethered cables, although convenient, may not be compatible with all EV s on the market. Meaning users would potentially have to replace their charger if they got a new car or if a new person moved in with an incompatible connection. This,


ELECTRIC VEHICLE CHARGE POINTS MUST ALSO HAVE SECURITY MEASURES SUCH AS ANTI-TAMPER ALERTS


however, will become less relevant as older connections are phased out, as it is only certain models that still use the CHAdeMO connection. s lon as you have confi ration of which BEV or PHEV will be used at a property, tethered may be the right choice for that site. It’s all about making an informed decision for your client based on the information you have.


GETTING THE BACK-OFFICE MANAGEMENT SOLUTION RIGHT


When it comes to EV charging, it doesn’t just end with hardware. Apps have been created to secifi cally aid in the set-up of new charge points, giving you a step-by-step guide with easy-to-follow instructions. During the confi uration, you will be roted to inut which backoffi ce solution the customer has chosen for their charge point management, from a range of App suppliers with proven compatibility.


There are any backoffi ce management solutions offering increased functionality to their users and these features can also be benefi cial to contractors. By providing remote monitoring and management for example, you can receive live updates if a unit experiences a fault. ackoffi ce artners rovide realtie status and analytics. This can be used to optimise the charge point, identify trends and patterns, and provide insight into user behaviour. It helps you to make data-driven decisions on how to improve infrastructure and meet the needs of customers.


Installers also get access to a lead generator with up-to-date information on charge point projects opening in your area, and the opportunity to bid for them with a trusted backoffi ce syste Avoid late night call outs by offering your custoers access to the backoffi ce partner’s 24/7 support network. This will manage customer queries and concerns should something come up following your installation. This feature helps to manage charge point infrastructure more effi ciently, resultin in iroved custoer satisfaction, increased revenue, and reduced maintenance costs.


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