This past May, I had the opportunity to speak with Jennifer Stroozas, warning coordination meteorologist at the NWS Aviation Weather Center in Kansas City. Her and her colleagues’ work is commendable. When asked about the new platform’s overarching goal, she unequivocally said, “An improved user experience was our priority.” That goal shows in the new product. Here are just a few of the benefits related to how Stroozas and her team improved the user experience:
• The site was redesigned to be mobile-first and produce the same user experience whether on a mobile phone, tablet, desktop computer or large- screen display.
• The menus have been streamlined, making navigation more intuitive and allowing more significant user configuration.
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Most importantly, many years of customer feedback has been incorporated into the new site.