Care show review
than expected number of care provider registrations – and by referring to the CQC’s poor performance as “frustrating” – he seemed to be positioning the CQC as a victim of circumstance rather than being directly responsible for its own failings, and I doubt I was the only person in the audience who found this unconvincing.
That said, James did set out in detail the solutions and measures he sees as being key to beginning to restore the CQC’s reputation (if indeed this is possible at this point) and he seemed to have a good handle on what needs to happen, and why. “There’s good work going on within CQC,” James insisted. “On an individual level – on some of our enforcement activity, some of our inspection activity, our risk- based activity and our notifications – we are doing good work, and I’m concerned that we don’t create the impression that everything is broken.
“We are not fit for purpose because of
the way that we’ve tried to apply changes to our computer system and our working practices, and we need to fix that … But actually, our inspectors are trying their best to do a good job with the tools that they’ve got at their disposal.
“So, we need to rebuild our reputation.
We need to make these changes that I’ve described today. We need to have a continued dialogue with people … Crucially, the core priority is to deal with the backlogs in registration and to do more assessments. That has to be our core task. That’s what we’re very much focused on. If we don’t do that, our credibility won’t rise back up. And if we don’t do that, our collective credibility in having good regulation won’t increase – and that is to the detriment of us all.” Audience questions at the end of James’
session were more respectful than one might have expected, and the applause slightly warmer than it had been at the beginning. If nothing else, and unlike a certain minister of state, Mr Bullion at least had the nerve to face his public and take
questions. Who knows – perhaps the CQC might be about to turn a corner? Stranger things have happened.
Cautious optimism
Despite palpable disappointment at the new government’s ‘failure’ to take immediate and bold action on social care reform, Care Show Birmingham 2024 was nonetheless a busy, vibrant, and optimistic event. For the first time in years, there was a sense that things might be about to get better, and it was clear from chatting to attendees and exhibitors that social care stands ready and united to meet the challenges facing the sector head on.
n
SCAN HERE
https://www.careshow.co.uk/
’
November 2024
www.thecarehomeenvironment.com
23
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48
