PARTNERING FOR SUCCESS: THE SUPPORT NETWORK OUR PARTNERS RELY ON
Radar Healthcare’s all-in-one risk, quality, and compliance software has been designed to help health and social care organisations make a real difference in delivering positive outcomes. Our passion drives every strategy we deploy, all with the aim of improving outcomes within health and social care.
Working in close partnership with our customers enables us to provide a service where we consistently exceed their needs and aspirations. One of our partners recently commented that, “Radar Healthcare has totally changed the way we record and use data. prior to Radar we used paper- based system, which was time-consuming and cumbersome to manage. I love Radar Healthcare because it allows real time reporting, clear escalation of events where required, easy access to all data via analytics. All of this has improved our clinical and quality governance, allowing us to look at trends in individual service as well as in a group. We loved that we could personalise each part of the system specific to our needs. The customer support is fantastic, and they often check in to make sure everything Is ok.”
We’re here to support our partner’s journey, every step of the way and we do that through a range of different resources. “In a rapidly evolving and busy healthcare industry, we’ve crafted a user-friendly support ecosystem that is accessible and tailored to diverse needs. This ensures that our partners and employees can navigate the system seamlessly, allowing them to focus on what matters most.” Robert Place, Product
Consultant and Training Lead at Radar Healthcare.
By collaborating closely with our partners, we ensure that events, audits, workflows and analytics dashboards are tailored to your exact requirements and deliver clear value, reducing the pressures you face in the industry.
“Since implementing Radar Healthcare’s audits module, we’ve achieved nearly 100% audit completion and identified areas for improvement in 30% of cases. This newfound visibility has allowed us to aggregate insights across our organisation and support individual service managers in driving positive change. Overall, our experience with Radar Healthcare’s audits module has been incredibly positive, and we look forward to continuing our journey of learning and improvement with this powerful tool.” Radar Healthcare Partner
In our recent NPS survey, the top three words that our partners used to describe Radar Healthcare were: Useful, Simple, and Reliable. Our partners also found Event Reporting in Radar Healthcare to be the most helpful aspect of Radar Healthcare. With one of our partners commenting, “Radar Healthcare enables you to manage multiple workstreams including events, risks, audits and documentation within one easy to use system. The analytics dashboards have the potential to drive forward change by surfacing and producing data in useful and insightful ways. The team are always really knowledgeable, helpful and a pleasure to work with.”
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