Cover Story - Advertising feature
Sector challenges inspiring technical innovation and solutions
Adam Daniels of Intercall believes that the company’s commitment to continuous research and development has made Intercall a leading global care brand. Here, he tells us why Intercall nurse call systems are chosen by care managers to support staff and care for residents
Established in 1986, Intercall nurse call systems can be found in residential care settings across the UK and in healthcare facilities around the world. Over the years, Intercall has built a reputation as an innovator in the care sector, developing nurse call, dementia care, and staff attack systems in conjunction with healthcare professionals, through listening to their needs and understanding their challenges. The challenges are numerous. There are
Volume 11 Issue 3 March 2026
CARE HOME
ENVIRONMENT
www.thecarehomeenvironment.com
Six things care
providers should know when contacted by HMRC
Boutique Care Homes embraces past, present, and future in West Sussex
Sector challenges inspiring technical innovation and solutions
currently almost 7,400 care home providers and 16,500 registered care homes, making the sector one of the biggest employers in the UK. Care home trends are showing that resident demand is outstripping supply, while staffing pressures are showing no sign of dissipating. In addition to the increase in demand for dementia care, people with learning disabilities are living longer, resulting in a growing need for specialised care homes that can care for them as they age. Furthermore, people with learning disabilities have a higher risk of developing dementia, making their care needs even more complex. Care home managers are increasingly
turning to technology to help support staff, improve resident safety, and enhance the operational efficiency of the home. Intercall nurse call systems offer much more than
the traditional call bell systems of the past. Versatile and customisable, Intercall nurse call systems can be programmed to individual home requirements. Calls and events are prioritised, with system colours and sounds specified to cause as little distress and alarm fatigue as possible, while the Intercall Connect App for Android mobile devices alerts staff and keeps them updated on nurse call status, wherever they are within the building.
Preserving independence and dignity Intercall Safeguard for Dementia Care is being used to help care for patients with complex needs, while preserving their independence and dignity. Thermal imaging technology is used to monitor the patient environment. The ceiling mounted sensor encourages independence and privacy while alerting staff to wandering residents, especially at night, and automatically illuminating a light in the residents room to help reduce the risk of injury through falls. For daytime care, the Safeguard Portable Transmitter can be discreetly attached to furniture and fittings providing a simple wireless connection to assistive technology devices and the care home’s nurse call system, where it can be individually programmed to raise the appropriate alerts. Wearable call devices, in the form
of either a comfortable wrist strap or neck pendant, can be personalised to provide invaluable independence for residents, giving peace of mind that help is immediately at hand. Managers are seeing the benefits of using Intercall Care
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www.thecarehomeenvironment.com March 2026
THE
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