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WORK FORCE I S SUE S


is not doing to support their wellbeing and evidence ownership of outcomes at all levels of an organisation.


l Be Proactive in supporting staff: Encourage and build support programmes for the mental and physical wellbeing of staff. Use the existing system for identifying harm in healthcare as a way to prioritise supporting impacted staff. Overcoming any reticence or reluctance to ask for help should occur through proactive, not reactive, outreach programmes that embody just culture principles.


l Invest in the right places: For organisations to survive and thrive in the new healthcare landscape they need to embrace the concepts of ‘Agile’ that have transformed industries over the last few decades. Organisational agility has to be based on high value and relevant data, transformed into insight through partnership with expert staff and teams. Research and best practice can then be monitored to support and inform fast iterative value focused change.


COVID-19 has taught the healthcare sector that tackling staff wellbeing is no longer a ‘nice to have’ but an organisational imperative. Focus on systems rather than people to eliminate blame. Then use data, partnerships and staff engagement to highlight and act on meaningful affordable improvements.


5 Care Quality Commission – ‘Our human rights approach for how we regulate health and social care services: February 2019’. Accessed at: https:// www.cqc.org.uk/sites/default/files/20190208%20 Human%20Rights%20Approach%20REVISED%20 summary%20v2%20FINAL.pdf


CSJ


References 1 We are the NHS: People Plan for 2020/2021 – action for us all. Accessed at: https://www.england. nhs.uk/ournhspeople/


2 NHS England Staff Survey 2019 – published in February 2020. Accessed at: https://www. nhsstaffsurveys.com/Caches/Files/ST19_ National%20briefing_FINAL%20V2.pdf


3 Supporting the Workforce – statement published by the Academy of Medical Royal Colleges in July 2020. Accessed at: https://www.aomrc.org.uk/ wp-content/uploads/2020/07/200703_Supporting_ the_workforce_joint_statement.pdf


4 A just culture guide published by NHS Improvement: https://improvement.nhs.uk/ resources/just-culture-guide/#h2-about-our-guide


RLDatix is building a global partnership network focused on supporting organisational changes focused on Care for the Caregiver and open and transparent communication with both patients and staff. If you would be interested in working with RLDatix on this, please contact Polly Kirk at: pkirk@rldatix.com


About the author


Phil Taylor is chief digital officer of RLDatix and oversees the company’s product strategy. For the past 14 years, he has held a number of positions within the legacy Datix organisation and has a deep knowledge of the patient safety industry. Phil holds a BA from Manchester Metropolitan University and is a Chartered Accountant. RLDatix aims to help organisations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Its suite of cloud-based software helps organisations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management. www.rldatix.com


LEON MRI


Anaesthesia Workstation For use in cardiac cath labs or MRI


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The only device in its class that can be equipped with an integrated CO2 and anaesthesia gas gauge Optionally, the device can be connected to a second screen, outside of the MRI range, via a fibre-optic cable


MRI-compatible touchscreen technology An integrated magnetic field strength monitor verifies the position in relation to the MRI


The Leon mri model is equipped with a central brake to keep it in position. All four wheels can be locked simultaneously with a single foot lever


Optional upgrade: Neonatal mode VTG - 3 ml VTG Optional upgrade: RS232 data interface via fibre-optic cable


Löwenstein Medical UK Ltd, 1 E-Centre, Easthampstead Road, Bracknell RG12 1NF t: 01344 830023 e: info@loewensteinmedical.co.uk w: loewensteinmedical.co.uk


SEPTEMBER 2020


WWW.CLINICALSERVICESJOURNAL.COM l


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