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VeliTech’s VeliEDGE: CRM Built for iGaming Booth 1D50 VeliTech


Tere are plenty of CRM platforms available to operators, but the vast majority have been developed for a wide range of industries and not specifically for online gambling. Discover VeliEDGE from VeliTech - a no- code, intuitive, sophisticated CRM platform built specifically for iGaming.


Platforms tend to come with enterprise-level complexities that bring additional overheads and headaches. Tat’s why these platforms can’t handle the realities of the industry and the unique ways in which operators must communicate with players to keep them engaged with their brands.


In this industry, it’s all about delivering the right message to the right player at the right time, via the right channel. But this requires a sophisticated and capable platform, built for iGaming from the ground up. VeliTech actually built the system for its own brands, so it’s been battle- tested across real markets with real players. Tese are some of its key features:


Segmentation: Operators can use AI-powered RFM to spot VIPs and low- stakes drifters, leverage purpose-built iGaming aggregates for instant insights plus deploy custom rules that adapt in real time to behaviour, preferences and play.


Workflow builder: Operators can create and run omnichannel campaigns through an intuitive workflow builder. Tey also get an easy-to-navigate interface for building campaigns and A/B testing. In short, a platform built for casino operators, not developers.


Engagement automation: VeliEDGE lets operators optimise efficiently


with real-time updates and triggered automated workflows. Tis allows them to uncover what really works with smart goal conversion tracking and direct attribution.


AI optimisation: Maximise impact with AI by reaching players at the perfect time and then communicating through the best channels.


Retention analytics: VeliEDGE lets operators improve player retention based on metrics that truly matter. Tis is done via crystal-clear dashboards for core metrics such as GGR, MAU, WAU, DAU and engagement trends. Tis allows operators to develop data-driven strategies with no guesswork.


Gamification add-on: Elevate player engagement with a real-time gamification layer built around competitive tournaments, long-term loyalty progression, daily Secret Box reveals, and powerful win multipliers through Boosters.


VeliEDGE is all about keeping things simple, starting with a smooth migration - operators can switch from their old CRM with no downtime and no stress.VeliEDGE is easy to use, too, and even a new hire can launch campaigns in minutes, keeping control in the hands of the marketing team and not developers. Te platform covers data-driven retention, player journeys and gamification - all in one place.


So, there’s no need to juggle five different tools and invoices. And if that wasn’t enough, it’s built to scale. Unlike others, VeliEDGE doesn’t charge for every new workflow, so operators can super-charge growth without hidden costs.


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