Zonar FaultIQ helps fleets keep vehicles on the road by spotting possible problems before they lead to breakdowns. Screenshot of the dashboard courtesy of Zonar Systems.


customizations, for example, to help you take action and make an impact. “It’s also important to ask suppliers


“Be clear about the outcomes you are trying to


achieve, whether that is improving safety, reducing downtime, strengthening parent communication or running routes more efficiently,” Maxey said. “The more clearly those priorities are defined, the easier it is for the supplier to help support your ongoing efforts through dashboards, reports and workflows configurations and


how they support adoption,” he con- tinued. “Training, ongoing support and a willingness to adjust reporting or workflows over time are just as important as the technology itself.” The strongest partnerships are the ones where both sides keep collab-


orating after implementation to make sure the data is driving better decisions. “Remember: You’re the customer,” Marshall said. “Set a consistent meeting cadence that supports your operation and hold the supplier accountable early and often.” ●


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