From left: Director of Maintenance Integration Kip Binette, Regional Maintenance Directors Jim Philbin and Dan Meagher, Griffiths, and Regional Maintenance Superintendent Chris Sciuto.


working on and then pass on instructions for the repair. Griffiths said if a technician faces an especially difficult task, a supervisor asks if they need assistance. The center will feature two remote technicians and is


slated to launch in the New England and New York areas. “We’re hoping that if we show proof of concept, we will be able to expand it in the coming year,” Griffiths said. “I’m really excited about this because it really is about cre-


ating efficiencies and supporting the technicians.” Griffith said the technology and training is the culmina-


tion of building a team and putting in place great practices and procedures, and giving people the training and tools they need to succeed and grow. “That’s what drives me and motivates me every day,” Griffiths concluded. “That’s why I came to Beacon, the opportunity to build and create this world class, best-in-class maintenance program.” ●


New England Transit Sales Cogatulates


BILL GRIFFITHS INNOVATOR OF THE YEAR


New England Transit Sales, Inc. 30 Progress Ave. |Tyngsboro, MA 01879 Sales: 978.649.0777 | Service: 978.649.0820| Parts: 978.649.0808 www.newenglandtransit.com


50 School Transportation News • JULY 2023 New England Transit_Congrats_0723_HH.indd 1


6/9/23 10:31 AM


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