CAFM, IT & TECHNOLOGY
Sponsored by Idox EMPOWERING SMARTER FACILITIES
In today’s dynamic built environment, the pressure on facilities managers to deliver value, demonstrate compliance, and adapt to hybrid ways of working has never been greater. With increasing demands placed on time, resources and budgets, having the right digital tools is critical. That’s where Idox’s CAFM Explorer comes in.
For more than 25 years, CAFM Explorer® has supported FM teams across the UK and beyond, helping them unlock efficiency, streamline operations, and gain full visibility over their estates. Today, it continues to evolve—delivering smarter, mobile-enabled, and compliance-ready functionality that meets the challenges of modern facilities management.
Plan, respond and stay in control CAFM Explorer takes the complexity out of both planned and reactive maintenance. For planned preventative maintenance (PPM), the system automates the creation and scheduling of work orders, making it easier to stay ahead of compliance tasks, allocate resources effectively, and maintain SLAs.
For reactive tasks, the platform simplifies issue logging and job assignment. Facilities teams can respond faster, allocate work more efficiently, and keep stakeholders informed with real-time updates. With full visibility of job progress and cost, decision-makers can act quickly and confidently, keeping service levels high and disruption to a minimum.
A smarter helpdesk experience The integrated helpdesk functionality empowers staff to report faults and request services through an easy-to-use portal. Users receive real-time updates, notifications, and confirmation when work is complete, creating transparency and reducing the volume of follow-up enquiries. This not only improves user satisfaction but also allows FM teams to prioritise workloads more effectively.
On the move with CAFM Explorer mobile Facilities management doesn’t stop at the office—and neither does CAFM Explorer. Our mobile solution allows engineers to access job details, update work orders, upload photos, and access documentation from the site. This real-time connection ensures faster completion times, fewer errors, and instant data capture.
Unique to CAFM Explorer, our mobile asset location tracking functionality enables users to monitor the live position of movable assets such as tools, equipment, and vehicles. This visibility minimises asset loss, improves utilisation, and supports better planning and procurement decisions—all of which contribute to long-term cost savings.
Compliance without the headache Whether it’s fire safety checks, risk assessments, or statutory inspections, CAFM Explorer supports full compliance management. All activities are logged, documented, and reportable, ensuring a robust audit trail and reducing regulatory risk. This clear visibility over compliance tasks ensures your organisation stays ahead of requirements without overburdening your teams.
A complete picture of your estate From a single interface, CAFM Explorer delivers powerful dashboards and reporting tools that provide a holistic view of your estate. Whether managing one building or an entire
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portfolio, you can track performance, monitor KPIs, and identify trends in real time. This data-driven approach ensures better long-term planning and more informed strategic decisions.
Flexible, scalable, and future-proof CAFM Explorer is available as an on-premise or cloud- hosted solution, offering flexibility to suit your organisation’s IT strategy. It’s accessible from desktops, laptops, tablets, and smartphones—ensuring your team has the right tools, wherever they’re working.
As your organisation evolves, CAFM Explorer grows with you. Additional users, features, and integrations can be added without complex infrastructure changes, supporting your long- term FM strategy and digital transformation goals.
Trusted by FM professionals for more than 25 years Developed in close collaboration with facilities professionals, CAFM Explorer combines technical innovation with a deep understanding of the sector’s day-to-day realities. Our commitment to continuous improvement ensures you always have access to the latest functionality in an easy-to-use, future-ready platform.
The Hippodrome Casino’s Building Services Manager, said: “The savings we’ve generated as a result of using CAFM Explorer mean that it’s already paid for itself.”
Start your journey towards smarter FM. Book a CAFM Explorer demo today and discover the benefits for yourself.
www.idoxgroup.com Tomorrow’s FM Yearbook 2025/26
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