search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
FEATURE


IDENTITY IN TRANSITION


Over the course of the past 12 months, the FM industry has witnessed a radical shake-up. As several key debates linger, Andrew Mawson, MD of


Advanced Workplace Associates (AWA) takes an in-depth look at the past year and what we can expect in the near future.


The Carillion shockwave is probably the most appropriate place to start. The demise of the construction business has sent tremors through the FM industry and awoken a few occupiers as a result of its tumble. Historically, the procurement department hasn’t always considered the value of the services being purchased – just the cost – and that’s been an evident part of the problem. This misguided focus is perhaps, linked to a lack of appreciation for FM as a discipline. To that end, the profession is still very much viewed as an operational function, as opposed to a strategic one. In the wake of Carillion, however, there seems to be more of an acknowledgement that if we continue reducing costs, the value proposition may suffer as a result.


In many ways, the Carillion collapse has served as a healthy wakeup call to the industry. Hopefully the tide of news stories concerning the FM outsourcing scene will give service providers a reason to fight back against dwindling budgets.


06


And fingers crossed the media storm outside of the FM sphere helps shift the client focus from cost to value.


The second thing to mention is that there are a growing number of senior workplace professionals that are seeing the potential for a higher purpose, a purpose which embraces a holistic vision for the management of the workplace. This has been witnessed and further elevated as a hot topic with the announcement that the BIFM is intending to change its name. More people in the FM profession are now thinking about the totality of all the things that touch people in their daily working lives, and that discourse is set to continue over the next year.


The term ‘workplace management’ is defined in the Workplace Management Framework, which has had the best part of 2,000 downloads from different FM pockets across the world, proving its validity as a growing discipline. Workplace management is not the same as, nor does it replace the need for facilities management – it’s a different discipline that requires a


Tomorrow’s FM Yearbook 2018/19


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100