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EDI TOR’S NOTE CONTACTS


Editorial Editor Ryan Llyod ryan@opusbm.co.uk


Advertising Sales Executive Danielle Mason danielle@opusbm.co.uk


Sales Executive Megan Nourse megan@opusbm.co.uk


Production Production Director Hannah Wilkinson hannah@opusbm.co.uk


Studio Manager Nikki Jones nikki@opusbm.co.uk


Designer Grace O’Malley grace@opusbm.co.uk


Accounts Financial Director John Fuller john@opusbm.co.uk


CEO Mark Hanson mark@opusbm.co.uk


EDITOR’S NOTE Welcome to the Tomorrow’s FM 2018/2019 Yearbook


There is normally a certain difficulty in passing comment on an industry that you have worked in as an editor for little under six months. Normality, however, is not a word that can be attributed to the facilities management industry since I took over the role as editor of this magazine. On that bleak and somewhat Christmas-fatigued January morning, I was welcomed by the collapse and insolvency of Carillion - an industry big hitter. It brought with it an unfavourable media spotlight and a myriad of running commentaries on the nature of the outsourcing industry.


Shortly after, although somewhat short-lived, Capita announced profit warnings and perhaps naively, I assumed that my involvement in this sector might be rather fleeting given the trouble some of the larger organisations found themselves in. But as Andrew Mawson, MD of Advanced Workplace Associates suggests in this yearbook’s feature, we are witnessing the industry weather a transitional phase that will inevitably yield better outcomes for the role of the facilities manager in the not too distant future.


From the experts I have spoken to, herein lies the moral of Carillion’s demise: businesses should not seek to win contracts by undercutting competitors; it’s bad for business and, quite evidently, not sustainable. This is something that Jeremy Waud, Chairman for Incentive FM mentioned at the ThinkFM conference in May when he blamed, “a market trying to achieve too much service for too low a price,” and arguing for greater creativity with procurement strategies. It will be interesting to see how this narrative develops over the coming year and beyond.


Elsewhere, in marking its 25th anniversary this year, the British Institute of Facilities Management (BIFM) is to change its name to the Institute of Workplace and Facilities Management (IWFM) and begin a process to become a chartered body. Coming from the position of an outsider looking in, it’s easy to see why the embrace of ‘workplace’ as a key differentiator has been a popular suggestion for many. It shifts the debate from a focus on buildings to one centred on optimising the working environment for the people living and working in it. This, in turn, is likely to drive the conversation on increasing business productivity by that all important 3.5% mentioned in The Stoddart Review.


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Email: info@opusbm.co.uk ISSN 2055-4745 Tel: 01625 426054


Fax: 01625 614787 www.tomorrowsfm.com


However, just like any important debate, the inclusion of workplace into the Institute’s name has its detractors. For one, IWFM doesn’t have quite the same euphonious appeal as BIFM, and surely ‘workplace’ is just another recipient of FM services like a schools, stadiums and hospitals and therefore shouldn’t warrant its own individual term. However, as Chris Moriarty, Head of Insight at BIFM, said in a debate I was lucky enough to be a part of at the Facilities Event in April, FM needs to be able to market itself better, and this proposed name change goes someway in making that happen; it’s more likely to resonate not just with organisations and those making the decisions but also the general public.


This publication is copyright Opus Business Media Ltd and may not be reproduced or transmitted in any form in whole or in part without the prior written permission of Opus Business Media Limited. While every care has been taken during the preparation of this magazine, Opus Business Media Limited cannot be held responsible for the accuracy of the information herein or for any consequence arising from it. The publisher does not necessarily agree with the views and opinions expressed by contributors.


With information on all the key events, an alphabetised directory of products and services relevant to the FM industry, and a modicum of insightful editorial thrown in for good measure, the Tomorrow’s FM Yearbook 2018/2019 provides all the useful information and contacts you need to work within this resilient, ever-changing and imperative industry.


Ryan Lloyd, Editor www.tomorrowsfm.com 03


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