EDI TOR’S NOTE CONTACTS
Editorial Editor Ryan Lloyd
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Advertising Account Director Clare Gapp
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Sales Executive Megan Nourse
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EDITOR’S NOTE
Welcome to the Tomorrow’s FM 2019/2020 Yearbook The obvious, if somewhat unfortunate, place to start this year is the ‘B’ word.
Since the early hours of Friday 24th June 2016, when Jenny Watson, Chief Counting Officer for the referendum and Chair of the Electoral Commission, announced the 48.1% to 51.9% vote split in favour of leaving the European Union, Brexit has dominated the headlines. The debate has become so pervasive, so omnipresent in our daily lives, one feels it may be permanently ingrained into the national psyche, looming like a vexatious earworm you can’t get out of your head.
From the industry leaders and FM practitioners I’ve spoken to recently, most are still unsure about what impact Britain leaving the EU will actually have on the industry. Beyond the inevitable inflationary pressures and availability (or lack thereof) of skilled workers, we won’t truly know the effect of this historic decision for a while. At the tail end of last year MHR Analytics reported that more than half (57%) of UK businesses believe Brexit will trigger a reduction in revenue in 2019. At the time, most respondents probably thought we’d be out of the EU by now, but given the difficulty the government is having getting the Withdrawal Agreement through Parliament, business and industry seem to be in a state of limbo. Some clarity is now surely imperative.
Perhaps more specific to FM, the collapse of Carillion has served as a healthy wakeup call to the industry. A tide of news stories concerning the outsourcing scene has given service providers a reason to fight back against dwindling budgets, shifting client focus from cost to value. In July 2018, RICS and IFMA released its first professional statement on procurement practices, ultimately wanting to “reduce risk, increase transparency, and further trust in procurement in facilities management”. Indeed, the importance of this cannot be overstated. Recent troubles with Interserve highlight the need for the industry to operate ethically if it is to improve the general public’s trust and confidence in outsourcing.
Whilst we’re on the subject of image and perception, having ditched the ‘Think FM’ name for its annual symposium following a rebrand last year, the Institute of Workplace and Facilities Management’s (IWFM’S) flagship conference took workplace and FM practitioners through a programme exploring the macro environment and the changing nature of work in April 2019. As Simon Iatrou emphasised in his event report in May, FM has long been chastised for operating in its own echo chamber, with an endless succession of myopic and self-serving arguments about definitions. Incorporating ‘workplace management’ into its strategic vision goes some way in showing the IWFM is attempting to change that.
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Many FM companies know they have to up their game and encourage people to work in a way that yields better outcomes (see The Stoddart Review). With the productivity challenge beckoning – Germany can produce the same amount of GDP in four days as it takes a British worker to produce in five – most are embracing the possibilities the workplace agenda offers. Widespread adoption of innovative and cutting-edge technology that enhances working practices will be key to seeing the industry through this transitional phase it finds itself in. And, in much the same way that IWFM is figuring out what kind of professional body it wants to be in the years to come, how FM guides itself through the range of aforementioned cultural, technological and sociological changes, particularly in a time of political and economic uncertainty, will define its position over the coming decade.
Ryan Lloyd, Editor
www.tomorrowsfm.com 03
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