CAFM/I T RESHAPE THE SPACE What’s the essence of workplace
transformation? Will your company be left behind in the new world of work?
Here, NFS Technology explores the new reality of flexible working.
Forget about the 20th century model of a workplace. Work is no longer a place we go to, but an activity we undertake, wherever we are, home, office or at a client location.
If you are still making your staff work in old-fashioned office space, you probably have morale issues, and maybe recruitment troubles, too.
So what’s changed? • Mobile devices and mobile data usage are almost universal • Agile working requiring fewer formal meeting spaces • The evolution of technology tools to support agile working
• The upsurge in collaborative technology including Skype and video conferencing
• New generations of employees who embrace digital technology • Pressure on talent acquisition and retention.
If your workplace strategy doesn’t fit this new
model, how do you fix the problems? Start by creating a workplace that enables your employees to be agile. They need to be able to work effectively wherever, whenever and however they do it.
The core of a good transformation is a set of tools like mobile apps that helps you make the most of the remote working revolution. You should choose technology that supports agile workers’ needs and integrates with the office infrastructure.
Three key elements for delivering workplaces that work:
Workplace design Modern workplaces are highly flexible spaces that need to include formal meeting spaces, informal hang outs, different desk types and collaboration technologies that respond to changing needs.
Maximising a well-designed workplace requires:
• Excellent information on space and desk availability • Easy booking of the right workspace
• Clear operating rules accepted by users, for example, if a room is booked and not used, it will be automatically released.
Technology toolset This helps staff to locate and use space based on the tasks they are performing.
Integrated technology typically includes:
• Mobile apps/portals - offering self-service for workers on the move, e.g. a room or desk booking app with Outlook integration
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• Digital signage - for information and engagement, e.g. helping workers locate the right space
• In-room technologies - connect meeting participants seamlessly, avoiding wasting the first 15 minutes getting things to work
• Panels and other room signage - integrated with the in- room experience, for information and supporting services such as catering
• Occupancy sensor technologies – giving real-time information on space availability
• Collaborative technologies – e.g. VC which can connect staff wherever they are.
Building infrastructure Important elements to consider are:
Greater integration of building controls and building systems – 68% of respondents in a recent survey said they were planning to invest.
IoT – the internet of things will provide more useful data on how a building and facilities are being utilised.
Energy efficiency and cost savings – FM executives globally say they are planning to increase investment by 50%.
Because of these innovations – and the management information provided by technology like meeting room booking software – the facilities team will have accurate insights on how your workspace is being used. Evolving building technology will continue to make workplace transformation easier and more cost-effective.
Conclusions By using the right technology and creating the right working environment, your company can maximise team productivity and create an environment that will attract and retain the top talent.
Many companies that will win in today’s challenging marketplace have already started this transformation. The top employers in every field offer this kind of work environment and this workplace revolution is gathering pace.
The question is not if your firm will adapt to this trend - but how long you can afford to wait.
www.nfs-hospitality.com Tomorrow’s FM Yearbook 2019/20
Sponsored by NFS Technology Group
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