travelling, how many pieces of equipment they service or repair and the associated cost. In addition to providing a good benchmark for improvement and performance comparison, this information can be used to explore different ways of working. Would engineers be more efficient if jobs were prioritised differently – for example by location, to reduce travel time? Enabling an engineer to search for jobs within a specific place, such as a hospital ward, could be far more effective in some environments than opting for a strict priority list. Could an engineer also pick up a broken piece of equipment that requires off-site repair at the same time?


With access to detailed, up-to-date information and powerful reporting tools, facilities managers can use


www.tomorrowsfm.com


intelligence to create a far more optimised and productive engineering workforce.


Supporting strategic goals For facilities managers, these productivity improvements are not just about achieving better resource utilisation and less downtime. Using CAFM provides a better understanding of productivity, identifying priority problem areas. It also gives managers the space to look at the pressing strategic issues, such as reducing carbon emissions and exploring the opportunities to renegotiate leases or move to newer, more energy efficient buildings.


www.idoxgroup.com TOMORROW’S FM | 27


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