Q
: What are the biggest challenges facing cleaning and
hygiene suppliers today? NB: We are dealing with increasing competition from overseas product. Their pricing may be competitive, but their manufacturing processes do not always align with the standards we expect in the UK and transparency can be a challenge. Costs across raw materials, transportation and packaging are rising quickly. Employment laws are becoming tighter and environmental regulatory compliance is getting much tougher. Balancing these challenges is complicated.
chance to contribute beyond commercial goals and give something of real value back to the business-to-business professional cleaning and hygiene industry.
Q Q
Q Q
: What do you enjoy most about working with the CHSA?
NB: I’ve been in this industry for over 36 years, with distributors and manufacturers; I understand the challenges and value the industry from all perspectives.
Working with all members to support them and evolve and shape standards is very satisfying. It gives me the
Q
: If you had to describe the CHSA in three words, what would
they be? NB: Standards shape markets!
: Where will we find you outside the ‘office’?
NB: I love the outdoors.
I love competing in dressage and show jumping. My two mad working springer spaniels keep me climbing the Lake District fells near home and when I get the chance in the summer, I sail along the Northumberland coast.
: If you weren’t working in this industry, what do you think you
might be doing? NB: I honestly cannot think of anywhere else that would provide the same access to such a wide network of amazing people and offer the opportunity for travelling to various parts of the world and receiving wonderful hospitality!
: Finally, what message would you like to share with
CHSA members? NB: Our combined strength lies within the Scheme standards we commit to. It protects the credibility and trust in our products and ensures customers can make confident buying decisions.
https://chsa.co.uk
www.tomorrowsfm.com
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