GUIDELINE VERIFICATION The NQA COVID SECURE Guideline Verification is an independent third- party verification. This verification provides assurance that your organisation has put in place specific measures to mitigate the transmission of COVID-19 in accordance to the government guidelines.

The NQA COVID SECURE Guideline Verification is designed to give companies, employees and customers confidence that an organisation has met specific government guidelines. This includes reviewing an organisation’s risk assessment following which a verification that the organisation has put in place control measures specific to its’s sector and activities. Organisation’s that have been successfully verified will receive a statement of verification and the NQA COVID SECURE Guideline Verification logo to display.

This service provides much needed confidence to organisations and stakeholders; facilitating the objective


‘SERVICE BREAKTHROUGH’ Fulfill, a specialist UK vending fulfilment company, has joined the Lavazza family from Compass Group. The business has been renamed Lavazza Professional Operating Services.

The move is further evidence of Lavazza Professional’s commitment to improving both its product portfolio and its customer services.

“We’re very excited to welcome a well- established, reputable and market- leading service provider to the Lavazza family,” said Ashley Weller, UK Market Director, Lavazza Professional. “It represents a service breakthrough for our business, extending the scope of Lavazza Professional by allowing us to provide a ‘one-stop-shop’ solution for machines, drinks, snacks and servicing.

“We’ve been hugely appreciative of the excellent service that Fulfill have offered our customers for more than

of moving activities back towards normal operating capacities.

Nick Wright, NQA’s Managing Director, commented: “I am pleased to announce the launch of the NQA COVID SECURE Guideline Verification. This third party, independent verification aims to provide reassurance that government guidelines and best practices have been put in place, supporting efforts to mitigate the risk of COVID-19 transmission. This gives confidence to employers, employees and customers; helping the country to get back to work in a safe manner.”

NQA’s COVID SECURE Guideline Verification will help you to provide your stakeholders with assurance and confidence allowing you to focus on moving your business back to operating at full capacity.

How does a COVID SECURE verification audit work?

During the verification, NQA will assess your organisation’s risk assessment, actions and plans which are related to mitigating the risk of transmission of COVID-19. The verification will be against the

20 years. With such a strong partnership already in place, it was a logical step for us to bring the operation into Lavazza Professional, when the opportunity arose.”

The transition, led by Ken MacIsaac, Business Effectiveness Director at Lavazza Professional, was carefully planned and managed by teams at both organisations.

MacIsaac said: “We’re incredibly pleased with how smoothly the transition has progressed. The changes have been well received within both businesses and we’re looking forward to unlocking the new opportunities that the future holds.”

Weller is confident that the combined reputation of both businesses will strengthen the presence of Lavazza Professional in the market: “Vending is a business that’s all about convenience. We believe that the vending service

most up to date guidance from the government relevant to your organisational activities and sector. The verification will take place for each location you wish verified. The UK Government’s latest guidance can be found at the link here.

Upon successful completion you will receive a statement of verification and our COVID SECURE Guideline Verification logo for display and use on the specific site.

Email: Call: 0800 052 2424

we offer should be every bit as easy and convenient for our customers, as enjoying a top-quality drink is for their consumers. Now we’re able to offer a fully managed service, ‘under one roof’, that’s designed to deliver market- leading SLAs, we’re another step closer to achieving that ambition. With Lavazza Professional Operating Services at our disposal, we can eliminate hassle, deliver exceptional service and partner with customers to deliver a solution that really works for their business now, and in the future.” TOMORROW’S FM | 17

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