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WHAT’S NEW?


FSI EXTENDS ISO 9001 AND ISO 27001 CERTIFICATION DURING LOCKDOWN.


Facilities management business FSI, has successfully extended its ISO 9001 and ISO 27001 certification after getting audited remotely by Lloyd’s Register (LR).


“We wanted to keep our certification status and continue to provide our customers with the same level of services despite the current situation and difficult times we are all going through. After talking with our LR


TORK LAUNCHES SAFE AT


WORK COVID-19 TOOLKIT Healthcare professionals often find their hand hygiene instruction to be too theoretical, according to a study.


Tork manufacturer Essity has responded by launching the Safe at Work: COVID-19 Healthcare Toolkit in a bid to support healthcare staff with hands-on training.


“Clean hands are key to stopping the spread of diseases and infections,” said Essity’s Healthcare Marketing Director Tom Bergin.


“We want to support healthcare professionals in these extremely challenging times, so we have launched the Safe at Work: COVID-19 Healthcare Toolkit as an act of appreciation for all they do.”


The launch was timed to coincide with World Hand Hygiene Day which this year highlighted the role of nurses and midwives. The Safe at Work: COVID-19 Healthcare Toolkit includes resources for better hand hygiene, surface hygiene and dispenser placement as well as downloadable instruction posters.


A recent global survey of more than 1,000 healthcare professionals


12 | TOMORROW’S FM


conducted by United Minds on behalf of Tork revealed that 21% of respondents found their hand hygiene training to be too theoretical. This was among the most common complaints concerning hand hygiene instruction.


Eight out of 10 healthcare workers claimed to be keen to improve their hand hygiene compliance while 61% said they would like the topic to receive higher priority on their ward. A quarter were unsure as to whether or not their own hand hygiene practices lived up to current recommendations.


Besides the Safe at Work: COVID-19 Healthcare Toolkit, Essity also offers


the Tork VR Clean Hands training app aimed at healthcare professionals, cleaners and EVS staff. Information on how to use this free app can be found in the toolkit.


“The frontline nurses, doctors, cleaners and environmental service are doing incredible work,” said Bergin. “As a provider of professional hygiene products and services we are happy to offer the Safe at Work: COVID-19 Healthcare Toolkit to support healthcare professionals so that they can protect themselves and their patients in these critical times.”


www.tork.co.uk/safeatwork www.cleaninginteractive.com


assessor, moving forward with a remote audit was an easy decision to make, despite the fact it was new to out team,” commented Kim Norris, Compliance Manager at FSI. “The fact that we were re-certified during the lockdown,


makes it more of an achievement.”


Lloyd’s Register conducted robust audits against the globally recognised quality standard ISO 9001 and information security standard ISO 27001 completely remotely. The process lasted six days and the audits focused on all FSI systems and information security controls.


Retaining ISO 9001 and ISO 27001 certification highlights the emphasis that FSI places on maintaining products and services


which comply with regulatory and customer requirements. FSI was initially awarded ISO 9001 certification in 2012 and ISO 27001 certification in 2014, and they have successfully achieved and maintained the standards since then.


Graham Brookman, Senior Assessor at Lloyd’s Register, said: “At LR, we are pleased that we are able to continue offering our services to business even when on-site audits are not an option. Remote auditing is being used by an increasing number of clients as they see the value of keeping their certification valid. We are looking forward to working with FSI in the future to help them continue meeting international standards and their customers’ expectations”.


www.fsifm.com


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