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HEALTHCARE AND HOSPITAL FACILITIES


NFS Technology explains how its room and resource scheduling technology, Rendezvous, helped a major NHS Trust make the shift to agile working.


A NEW LEASE OF LIFE


Executive summary With two acute hospitals, nearly half a million patients to look after and running a number of services out in the community, Epsom and St Helier University Hospitals NHS Trust is a busy organisation that needs to run smoothly 24/7.


Organising more than 5,000 staff and spaces, ranging from meeting rooms to lecture halls and hot desking areas is a mammoth task.


With a move to more agile working methods taking place, designed to save costs and improve efficiency, the Trust turned to NFS Technology for help.


Rendezvous Workspace from NFS now helps the Trust’s staff find and book the rooms they need easily and efficiently, so they can spend more of their valuable time providing high-quality patient care.


EPSOM AND ST HELIER UNIVERSITY


HOSPITALS NHS TRUST The Trust offers health services to over 490,000 people in South West London and North East Surrey. It operates two busy general hospitals, Epsom Hospital and St Helier Hospital, and runs services from other locations including Sutton Hospital.


St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children, while Epsom Hospital houses the South West London Elective Orthopaedic Centre.


30 | TOMORROW’S FM


AT A GLANCE


Who? Epsom and St Helier University Hospitals NHS Trust


Where? South West London and North East Surrey


What? Rendezvous Workspace room and resource scheduling technology from NFS


Why? The Trust needs to co-ordinate 5,000 staff with adequate meeting rooms and shared desks.


When? Implemented in 2016 and ongoing


Both Epsom and St Helier hospitals have accident and emergency services, and maternity services.


As teaching hospitals, they play a key role in the education and training of tomorrow’s doctors, nurses and other health professionals.


The challenge The Trust is moving to a more agile and cost-effective mode of working for its staff, which requires an efficient method of helping people find and book the meeting rooms they need.


Previously, meeting room bookings were handled manually on spreadsheets and paper.


With 5,000 employees working across different sites, and facilities ranging from meeting rooms to lecture halls,


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