FEATURE
Care staff should also be aware of when, where and how they need to establish a service user’s consent, and should be knowledgeable enough about the individual they’re seeking consent from to enable them to make an informed decision about their care.
When a person decides against their proposed care, the risks, benefits and alternative options should be explained, but as long as they have capacity their decision must be respected.
"It’s important that consent is reviewed and people's wishes to decline are respected. This ensures care workers are supporting people to meet their needs effectively and there’s no breakdown in trust or professional relationship." Mark Topps Regional Business Manager, Essex Cares Limited.
HOW LOG MY CARE SUPPORTS YOU TO
MANAGE CONSENT With Log my Care’s consent management feature care providers can easily manage their clients’ individual consent records electronically. Service users or their legal power of attorney can digitally sign one or multiple consent and lack of capacity forms directly from the Care Office. And reminders can be scheduled to review these records together with the client at a later, pre-defined time.
https://logmycare.co.uk CONSENT BEST PRACTICES
Here’s a few high-level best practices to keep in mind when establishing consent:
• Fully involve service users in their care – discuss care plans and give them all the information they need to make competent decisions.
• Ensure care staff are sufficiently informed of their clients’ needs and requirements when seeking consent to help them explain the proposed care in a way that is relevant to the individual.
• Give service users enough time to think about their consent decisions, respect their right to refuse to consent and regularly review all consent decisions against their changing opinions and capacity.
• Remove the risks associated with making decisions on behalf of clients by establishing consent and giving them responsibility for what could go wrong when receiving or refusing care.
• Keep time-stamped digital documentation of signed consent – this protects care providers if that consent is ever called into question and is a legal requirement that regulatory bodies check diligently when it’s time for inspection.
• Make capturing consent a part of a process with a standardised approach.
https://logmycare.co.uk/?utm_source=tomorrows_care&utm_medium=referral&utm_campaign=consent_leadership_march_2022
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