The combination of our Code of Practice and Accreditation Scheme membership means every member:

• Trades ethically and sustainably. • Provides quality, fit-for-purpose products. • Makes sure what’s on the box is what’s in the box.

Of cotton-based products – guarantee the weight, absorbency and, where relevant, the cotton content. They also guarantee the dimensions and count and other required information are as indicated on the label.

Our Code of Practice and Accreditation Schemes are underpinned by independent inspection. An auditor, an experienced quality assurance professional, visits every member to ensure compliance. Site visits were challenging last year, but there was no let-up. During 2020, he conducted 146 audits, equalling the number conducted in 2019. Members across all the Schemes achieved compliance of 93% or more.

Applications for membership of the CHSA have soared since the pandemic hit. New businesses have been trying to gain credibility through membership of an Association with a reputation for guaranteeing quality. We know membership is a stamp of approval so we are thorough in our process of accepting new members. We conduct compliance checks and require references. The inspector visits once they pass these initial checks. They are accepted as a member only once they have his approval.

If you want to buy from an ethical business with a respected track record in providing good quality cleaning and hygiene products, look for the CHSA logo and CHSA Accreditation Scheme mark.


All CHSA manufacturing members commit to making sure the labelling on every product clearly indicates dimensions and quantity, guaranteeing ‘what’s on the box is what’s in the box’.

In specific, each scheme ensures:

Of paper-based and woven products – guarantee the dimensions and count of every product and other required information is as indicated on the label.

Of plastic-based products– guarantee they are fit for purpose and the dimensions and count and other required information are as indicated on the label.

Of cleaning and hygiene chemicals guarantee the product volume and other required information is as specified on the label and fully supported by relevant test data. In addition, they guarantee the containers and plastic bottles holding the chemical products are recyclable and clearly marked with the relevant recycling symbol.

Accredited Distributors:

The scheme ensures that accredited distributors have committed to buying cleaning and hygiene products from a CHSA-Accredited Manufacturer. They also guarantee cleaning and hygiene products not covered by a CHSA Accreditation Scheme for Manufacturers conforms to the clear and rigorous commitments within the Code of Practice. - 31 -

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