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CLEANING & HYGIENE


Steve explained: “With a c-fold towel, there is always a 50% chance of staff loading towels into the dispenser incorrectly. When this happens, it means that there is nothing to grab hold of to pull the towel from the dispenser which, in turn, means users are required to push their hand up inside the dispenser to grab a handful. This results in a very high risk of germ cross-contamination – just what you don’t need in a care home!


“In addition, the towels taken from the dispenser present a very small surface area, so users tend to take five or six, not to mention the ones they drop at the same time, so cost-in-use is very high”.


AVOIDING CONTAMINATION Astleys replaced Redwoods c-fold


towels with a green Katrin Interleaved (Zig Zag) hand towel from Metsä Tissue.


Steve explained: “The self-presenting functionality of these Katrin towels eliminates the cross contamination risk, and greatly reduces the overall cost-in- use of the towel.


“In addition, Metsä Tissue’s green credentials are exceptional so, in recommending their products to our clients, we know we will assist with their Corporate and Social Responsibility Goals”.


Astley’s deliver a range of other consumables for Redwood, besides the hand towels, including non-woven patient wipes; vinyl and latex gloves; disinfectants; general cleaning, janitorial and wiping products; a full range of paper consumables; aprons; red soluble laundry bags; aroma- controlling products.


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Steve continued: “Aroma control is another specialty of ours.


“We favour eliminating the bacteria that causes the aroma using deodorisers or ozone generators, rather than trying to mask the smell with another strong aroma - where the combination of smells can become just as unpleasant as the original problem.


“To maintain good hygiene for bedroom-bound patients, Redwood needed in-room soap dispensers so we installed 500ml Katrin soap dispensers in approximately 80 bedrooms across the estate.”


SAFE IN THE KNOWLEDGE Once the product portfolio was agreed


and in place, Astleys focussed on training and proper use. Miles Fidlin


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explained: “It is essential for staff to know how to use all chemicals correctly.


“Astleys have helped us with this in two ways. Firstly, the COSHH sheets and Safety Data Sheets are available via the online system, and can be downloaded for staff to refer to. Secondly, Astleys offer free, on site COSHH and safe use training for all of our homes. The downloadable tools are useful, but across multi languages, and busy working periods, practical, face to face explanations are always valuable”.


Astleys also offers free next day delivery.


Steve said: “We pride ourselves on delivering both innovation and good service, and our relationship with Redwood demonstrates this.


“We rose to the challenge set by Redwood, and provided excellent support through good account management, field training resource and great products from quality manufacturers like Metsä Tissue.”


Miles concluded: “Our relationship with Astleys is excellent and has been since they first approached us six years ago. Their advice and experience helped us drive down consumable costs. In parallel, the spend-controlling tools that they implemented enabled us to maintain excellent care levels for our clients, through what we all know to have been turbulent economic times.”


www.metsatissue.com www.astleys.co.uk


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