WASTE & RECYCLING People Over Paperwork
Aſter wasting thousands of sheets of paper each month and having little free time leſt to spend with residents, a care home decided to invest in digital care planning system Sekoia.
At Quinton House Nursing Home in Warwickshire paperwork used to eat up time. In fact, it did so to the extent that carers felt a lack of overview and purpose in their work, with more than 30,000 sheets being processed per month.
With the home’s aim to provide person- centred care in mind, they realised that something must be done about the paperwork in order to free up its staff’s time so they could dedicate more of it to residents. This is where Sekoia came in. Sekoia is a digital care planner which provides a time-saving solution for carers, allowing them to focus on what matters most- providing the best quality care possible.
“Now it takes us two rather than 5-10 minutes to complete simple admin tasks.”
Whilst Sekoia is already widely used throughout Denmark, Quinton House is one of the first care homes in England to implement the technology. The soſtware allows care assistants and nurses to log residents’ meals, dispense medicine, order supplies and completely manage care delivery.
With the new tool, carers can access relevant information quicker and easier - and all information is in the same place. All employees have their own log in, and everything you do is automatically logged. This information is accessible to all staff giving the best fundamentals for providing even better care.
Kate Pascual, Deputy Manager and nurse at Quinton House, said: “Now it
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takes us two rather than 5-10 minutes to complete simple admin tasks. And, rather than being with paperwork, you’re with the residents.”
A huge benefit to compliance is the logging of information with tags and other modern features. This enables a clear-cut care planning, which is easy to document via the indirect audit trail.
“You have the screens, you know where to access the ‘paperwork’, you don’t have to go to different places to find them and everything is clear, everything is legible so information sharing is a lot better and there’s an audit trail.
“Everything is time-stamped, so everything is clear on when it’s done. It gives the staff, and myself especially, a more definite target on what to do throughout the day," explained Kate.
Whilst the decision to implement Sekoia was based on several factors, printing 30,000 sheets of paper each month is not cost-efficient and the large amount of paperwork was a real burden on the staff.
This improved way of working has resulted in a significant decrease in the sheets of paper used monthly.
Managing Director Bill Mehta feels comfortable this is moving things in the right direction.
Bill said: "It’s not all about the cost- saving! It’s about freeing up the staff, freeing up the nurses working day, freeing up the carers to spend more time with the residents and their families."
Like in other sectors, the workflow becomes more efficient with adequate, modern-day tools rather than working harder in less supportive ways. The innovation also helps prevent care delivery errors from happening. Some of these errors care staff might not even have noticed before, as is the common case with unforced medication errors.
To find about more about the system, have a look at the Care England feature film about “Digital Care Planning” above.
www.sekoia-care.co.uk www.tomorrowscare.co.uk
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