TECHNOLOGY
SPONSORED BY: TEAM SOFTWARE Accessing the future in cleaning
Christian Berenger, Director of Growth, TEAM Software by WorkWave, discusses why you shouldn’t wait to embrace the latest tech innovations.
is a secure option for all kinds of software functions, from payment processing to storing customer data.
Heightened accessibility Cloud-based software systems enable users to access the system from anywhere, as long as they’re connected through the internet – and, of course, assuming the user has the appropriate password and sign on credentials to allow access.
When thinking about this from a contract management lens, this kind of deployment can only help field-based cleaners, managers and supervisors access information, complete tasks, and resolve incidents faster and at scale.
The nature of work in the commercial cleaning industry is inherently manual. With a workforce often dispersed over many locations and contracts, it may seem like the only way to track the status of scheduled work and the location of your employees at any given time is through manual means, too.
The truth is, though, the future of cleaning is changing. More and more, technology is being integrated into the daily lives of cleaners in the field, to the managers who oversee their work and the administrators tying together the contract management on the backend. It impacts the way work is assigned, how tasks are completed and documented, and how employees are communicated with on a day-to- day basis. It impacts the way customers receive updates from what’s going on at their locations, how they request additional work, and how they review work based on SLAs.
Technology is now everywhere in this historically manual world — except, when it isn’t.
Many years ago, when software solutions first entered the market, there was only one real choice in how companies could implement it: as an on-premise solution. That meant it was installed, operated and maintained by the purchasing company.
With the emergence of cloud technology, though, on- premise software solutions are gradually becoming as much of a thing of the past as manual processes. Yet, just as cleaning companies were once hesitant to invest in efficiency-driving on-premise software, the migration to a cloud-hosted system may seem daunting. It’s important to emphasise the benefits of the latter, especially when considering the long-term health of your business.
Improved security One of the biggest misconceptions about cloud-hosted software is that it’s inherently less secure than on-premise solutions. In reality, though, cloud software can actually help strengthen your security protocols. Between a mix of encryptions, cloud servers and infrastructure monitoring, it
Under a premise model, mobile accessibility is harder to achieve as everything has to be established in-network. With cloud-based hosting systems, you can set up contract locations quickly, schedule your teams as needed and get to work without delay.
This is also a variable to consider as workplace culture continues to evolve, and more and more flexible work opportunities are being introduced in the industry. Cloud technology helps support this kind of flexibility, without losing your control and oversight of employees.
Mitigating risk Cloud systems often have the capability for data backup. This means that if there’s a data breach, or a system outage, or any other predicament requiring recovery, the system can be recovered to the last state of backup. It’s important to consider factors like security, software uptime and downtime rates, and other performance metrics when making the switch from either manual processes or on- premise software solutions to cloud-hosted solutions.
For example, the next generation of Timegate – TEAM by WorkWave – follows industry standard practices, which allow services to be recovered in a disaster event.
Don’t get left behind Cloud-hosted systems are not new to the software industry as a whole. As commercial cleaning industries begin to migrate from on-premise solutions to cloud-hosted iterations, it’s important to not fall behind the trend. The benefits of cloud technology can extend all the way through to customer satisfaction, which can make all the difference in contract retention. Use this technology to enhance and support your service delivery and ensure your company is well-equipped for the future of the industry.
To learn more about software developed specifically for the commercial cleaning industry, visit the website below.
www.teamsoftware.com 74 | TOMORROW’S CLEANING PRODUCTS & SERVICES GUIDE 2023/2024
twitter.com/TomoCleaning
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96
