TECHNOLOGY
SPONSORED BY: SKILLWEB
SmartTask Cleaning Workforce Management
We learn more about what SmartTask Cleaning can offer to your business.
SmartTask Cleaning is a cloud-based employee scheduling and workforce management solution. It has been developed specifically for the UK cleaning industry, and is based on feedback from our work with hundreds of UK businesses.
SmartTask Cleaning helps companies of all sizes to radically improve the customer experience and is proven to help win more business through better planning and management, enhanced communications and increased transparency.
SmartTask Cleaning provides a single system to plan, coordinate and report on business operations including proof of attendance, payroll and invoice resolutions, health and safety, risk assessments, inspections, audits, contract and certificate management.
Customers using SmartTask’s solution benefit from significant reduction in administrative time and costs, with greater operational control, performance and higher quality service delivery. Accurate workforce data and staff scheduling, combined with comprehensive reporting helps to ensure compliance with HR legislation and support Corporate Social Responsibility/Environment, Social, Governance/Social Local Economic Value policies.
SmartTask’s modular approach is powerful, flexible and grows with your business – you only pay for the features you use:
• Automate scheduling, shifts and rosters – send to staff mobile devices.
• Proof of attendance – Capture attendance, clocking in/ out details.
• Receive alerts for no shows and reschedule accordingly.
• Duty of Care/Lone Worker – meet requirements with welfare calls and alerts for missed calls.
• Holiday management – employees can view and request holiday via the app, which managers can authorise. No paper forms.
• Payroll integration – hours worked transferred seamlessly to payroll, for fast accurate calculation.
• Pay-as-you-Go – for managing occasional and seasonal workers.
• Electronic Timesheets – populate invoices, significantly reducing queries.
• Onboarding & Screening – ensuring all regulatory and security requirements are met.
• SmartTask app – provides details of shifts, enables workers to make welfare calls easily, and provides all the information they need to complete the job.
• WhatsApp Integration – shifts can be broadcast via WhatsApp, and responses automatically recorded in SmartTask for rostering and scheduling.
• SmartForms – replacing manual, paper-based processes, ideal for Quality and Cleaning Audits.
• Customer Portal – direct access to details of services provided.
• Central Supplies Management
• Comprehensive Reporting – supports CSR, ESG, and SLEV requirements.
Key Benefits: • Service monitoring helps to win more business
• Replacing paper timesheets saves time and reduces errors
• Electronic booking on and off for shifts ensures accurate payroll
• Greater visibility of staff supports Lone Worker and Duty of Care requirements
• Proof of Attendance reduces invoice queries
• Timely alerts ensure that Service Level Agreements are met Here’s what our customers say:
Richard Jones, Sales Director at Approved Cleaning: “Without a shadow of a doubt, having SmartTask has helped us to win more business. Being able to provide Proof of Attendance is a key selling point for us.”
Louise Haynes, Operations Director at Equity Cleaning Services: “SmartTask records all working hours, ensuring that no cleaning jobs are missed in the invoices, which means no lost revenue.”
Karen Bennett, Operations Manager at Alchemy Commercial Cleaning: “Quite simply, SmartTask makes our lives easier and we have far greater control – it’s an absolute godsend.”
www.smarttask.co.uk/smarttask-cleaning 72 | TOMORROW’S CLEANING PRODUCTS & SERVICES GUIDE 2024/2025
twitter.com/TomoCleaning
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