10 QUESTIONS
10 Questions with... Chris Lett
Each month we ask a cleaning industry professional the Tomorrow’s Cleaning 10 Questions. This month, we chatted to Chris Lett, Sales Director at Kärcher UK.
1 2
WHAT WAS YOUR FIRST JOB? My first job was working for a packaging company loading
calendars into envelopes, so it’s been quite the journey to my role now!
HOW DID YOU GET INTO THE CLEANING INDUSTRY? I’ve admired the Kärcher brand for years, having had
access to the products in some of my previous roles. That love for the brand was where it began, so I’m thrilled that the opportunity evolved from there and that I’m now part of the Kärcher team.
3 4
WHICH THREE WORDS DESCRIBE YOUR PERSONALITY?
Compassionate, courageous and accountable.
IF YOU COULD VISIT ONE PLACE IN THE WORLD, WHERE WOULD YOU GO AND WHY?
I would love to go to Cancun, Mexico – mainly for the incredible weather, history and culture.
cleaning products and procedures, and leveraging data on customer insights will all help to improve operational efficiencies and service quality, building a stronger relationship between brand and customer.
6 7
IF AN INTERN WERE TO START TOMORROW, WHAT ADVICE WOULD YOU GIVE THEM?
It’s important to be humble, so focus on listening and learning. Lean on the experience of a good mentor who will encourage you to challenge yourself and the business.
IF YOU WON THE LOTTERY TOMORROW, HOW WOULD YOU SPEND YOUR FORTUNE?
I’d secure the future for my daughters as my first priority. After that, I’d be taking my time to see the world in full because, as they say, you cannot put a price on memories.
8 9
IF YOU COULD HOST A DINNER PARTY AND INVITE ANY PEOPLE, DEAD OR ALIVE, WHO WOULD THEY
BE AND WHY? I’d have to pick my identical twin daughters and then, alongside them, I’d be tempted to invite Robin Williams.
WHAT, DO YOU THINK, IS THE FUTURE OF THE CLEANING INDUSTRY?
The cleaning sector in the UK is projected to continue its growth, driven by trends such as sustainability, automation/ robotics and health-focused cleaning.
Darren Marston, Founder of ICE and Master Environmental Cleaner, asks:
10 5
HOW WOULD YOU IMPROVE THE CLEANING INDUSTRY?
This requires a multi-faceted approach and there’s no one quick fix. Embracing technological innovation, prioritising wellbeing and training, and adopting eco-friendly cleaning practices are all crucial. Furthermore, providing flexible service options, improving communication, refreshing
52 | TOMORROW'S CLEANING 52 | TOMORROW'S CLEANING
IF YOU COULD INVENT A MARVEL/WONDER CLEANING-RELATED PRODUCT, WHAT WOULD
IT BE? I’d develop a product that automatically assesses the existing cleaning conditions and utilises the most efficient cleaning technique. A red wine spill on a white carpet would no longer pose a challenge. Stains on glass would disappear in an instant. The product would handle it effortlessly.
www.kaercher.com/uk/ Check out next month’s issue to see what Chris asked our next industry professional...
twittexr.com/TomoCleaning
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60
