PRODUCTS We take a look at some of the latest prod TAKE THE PLUNGE
WITH WUNDATHERM Compatible with sustainable heat pumps, solar panels or any existing gas/ oil boilers, the Wundatherm underfloor heating system by heating experts Wunda Group plc can be laid by any competent tradesmen, including floor fitters and tilers.
The company wants more tradesmen to gain from the profitable benefits of Wundatherm, a rapid response wet system with no need to dig up floors, so has asked one of its most valued customers why they use Wunda and why they keep coming back.
PW Heating and Plumbing Engineers, a loyal customer to Wunda Group, has been servicing the South Wales area for more than 20 years and used Wunda as its supplier of underfloor heating for around 10 years
Managing Director Patrick Whitehouse reveals why when it comes to underfloor heating, he won’t go anywhere else. He said: “I find the technical side is very good and if you pick up the phone someone is always there to give you an answer and of course the products are good quality. I think the most important thing for everybody in the trade is that it is the right price. The next day delivery is an added bonus.”
He continued: “Over the years, we’ve installed underfloor heating from scratch in newbuilds and renovations and we've used Wunda’s overlay system and pretty much every product they supply as it's simple to fit and is always evolving. I have found that the overlay system is really popular at the moment as it is ideal for conservatories and newer houses where people are looking to take their radiators out and put underfloor heating in without too much disruption. There have always been reservations with underfloor heating as people are concerned about how much mess it creates or that it's going to be too expensive to fit because you have to dig the floors up, but you don’t need to worry about any of that with Wundatherm and that’s why it is a really good alternative to radiators.”
36 | PRODUCTS & SERVICES
“For us, we go with what we know and when I’m happy with something I don't need to go anywhere else,” says Patrick. “I fitted some underfloor heating a few years ago in a conservatory and came to see Tom at Wunda and he explained to me the thermal element of it and how quickly it spreads the heat and I was so impressed that I’ve used it whenever we’ve had the opportunity.”
But it isn’t just the product that Patrick likes. “Wunda provides a really good service including support on a Saturday which many of the big players don't,” he says. “If there is a problem on a Friday night or a Saturday morning then with many underfloor heating companies there is no help available, but Wunda cares a lot about the customer service side and when I phone in I get to speak to the same people and get a dedicated account manager, and that matters to me when I've got to place an order.
“When placing an order, Wunda provides plans and drawings and I never have a problem if I stick to the diagram, especially as the drawings are so detailed. I wouldn’t swap to another supplier now.”
Wunda’s new Rapid Response Wundatherm system is incredibly easy to install, with no mess or drying time and is extremely durable. The lightweight low-profile boards are just 16 or 20mm thick, heat up in minutes and are suitable for any floor finish. Once installed, floor heating pipe is laid into the pre-formed grooves in the boards and the system is ready for immediate use.
www.wundatrade.co.uk
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