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Tomorrow’s


News Sponsored by Prestigious contract for Indepth


Indepth Managed Services has been awarded a contract with international retailer, L’OCCITANE en Provence, to deliver window cleaning services to 85 retail stores across the country. The contract also includes daily cleaning services at their UK head office in London, and flagship store on Regent Street.


In September 2020, Indepth were invited to participate in L'OCCITANE's tender process, and were successful in their bid and shortlisted to present to the L’OCCITANE procurement and operations teams. They were subsequently awarded with the contract.


The window cleaning will be delivered by Indepth’s sister company, Incredible Window Cleaning. They will provide managed, streamlined and comprehensive services that


Ricoh signs agreement with SoftBank


Softbank Robotics EMEA (SBR) has appointed Ricoh Europe to support the increased demands in the deployment of Whiz, its smart cleaning innovation.


When arriving at their place of work, cleaning professionals can programme Whiz to perform vacuuming against memorised routes while they focus on more vital and high value tasks. The cobot is suited for busy environments such as hotels, offices, healthcare facilities and airports.


The agreement will see Ricoh Europe provide a repair service from its dedicated workshop in France as well as call centre and project management services from the Ricoh Service Operations Centre in Poland. The service will be provided by Ricoh to the SoftBank Robotics’ distributor network initially for 15 European countries with the potential to expand across the continent.


New CFO for Vectair Systems


Leading innovator, manufacturer and supplier of aircare and hygiene products, Vectair Systems, has appointed Nate Hjelseth to its leadership team as Chief Financial Officer.


Since its inception more than 30 years ago, Vectair Systems has been going from strength to strength. With US and UK headquarters and manufacturing facilities around the world, Vectair


Systems supplies over 100 countries, and counts several blue-chip facilities management and hygiene companies amongst its clients. With further growth on the horizon, the company has created the role of Chief Financial Officer to support its ever-expanding team.


20 | WHAT’S NEW?


include high and low-level window cleaning and additional ad hoc services, such as fogging and deep cleans.


Andy Smith, Indepth’s Director of Sales, commented: “We are thrilled to be given the opportunity to work with L’OCCITANE and deliver different cleaning services throughout their UK operation. We want to ensure that through our bespoke communication system, and strong contract management, that they receive a streamlined, unified service – which is something that many companies are looking for today.


“We hope to build a longstanding relationship with the team at L’OCCITANE, assist them with other associated service requirements and be at their side as they continue to prosper.”


www.indepth-cleaning.co.uk


Stefano Bensi, General Manager of SBR EMEA, said: “We chose to work with Ricoh based on its extensive geographical coverage, technical support and customer care capabilities. They will support our appointed distributors across the region in supplying an unparalleled level of service to help meet and delight the needs of their clients. We are seeing an accelerated adoption in Whiz and this agreement is a vital aspect to ensure the resilience of user experience.”


David Mills, CEO of Ricoh Europe, added: “Supporting the operation and effectiveness of collaborative robots reaffirms Ricoh as a true digital services company. Crucially, it also ensures that innovative technologies designed to make people’s working lives easier and free up valuable time do just that.”


www.meetwhiz.com www.ricoh-europe.com


Nate has a wealth of experience as a finance leader in the manufacturing and hospitality industries. He will be based in Minneapolis, USA, and his responsibilities will be to oversee Vectair’s global finance and accounting teams.


Peter Lipke, Chief Executive Officer at Vectair Systems, said: “I am pleased to welcome Nate to our leadership team. His extensive experience in leading the financial operations of various growth businesses will no doubt make an immediate impact and continue to position Vectair for the future. I am confident Nate will be an excellent addition to the Vectair team.”


Nate added: “I’m excited to utilise my international experience to help create an even stronger leadership team at Vectair Systems. I’m very much looking forward to being part of a world class, growing organisation.”


www.vectairsystems.com


twitter.com/TomoCleaning


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