Tips for Embracing Contention
FOR INDIVIDUALS
Practise the art of the indirect question. If we noticed Socrates by the water cooler, we might be tempted to take a detour or postpone our tea break.
But, in reality, Socrates’ line of interrogation was incredibly good-natured. Instead of “Do you believe in happiness?”, he might ask, “I wonder if anyone is really happy?”
Using this type of indirect, subjunctive language can be much more conducive to successful collaboration and can open up contentious topics without ruffling too many feathers. This, of course, also involves us being more graciously open to questioning and critique ourselves. This can be difficult but truly grat- ifying in the long run.
It’s especially important that we practise disassociat- ing personal worth from the success of our work. We may have made a bad call, shredded the wrong file by mistake, or misunderstood the brief, and still be excel- lent colleagues and insightful, capable professionals.
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