Application news Philips Pro TVs supporting patient wellbeing and recovery


The newly opened £162m Clatter- bridge Cancer Centre in Liverpool brings new levels of free entertain- ment and


communication between


staff and patients after installing 141 Philips MediaSuite TVs inside hospital rooms and communal areas. The new £162m Clatterbridge Cancer Centre hospital in Liverpool is going the extra mile to provide the best pos- sible comfort and care for inpatients, using state-of-the-art connected TVs to providing personalised in-room en- tertainment services akin to those in a luxury hotel, and extensive bedside communications to ensure patients are always well-informed.


The 11-storey Clatterbridge Cancer Centre is the city’s first specialist cancer hospital, bringing world-class treatment,


pioneering research and


dedicated care to the 2.4 million peo- ple living in and around the Mersey- side and Cheshire region.


In addition to providing world-class treatment and conducting invaluable life-changing research, the NHS is redefining


the hospital experience


for patients, whether spending a few hours, a few days or even a few weeks or months, to help protect their well- being and assist in their recovery. As part of its commitment, the hospi- tal has installed 141 fully-connected Philips MediaSuite professional An- droid SoC TVs inside all 110 private


Fast Facts


• Meal and nutritional information Like a hotel, patients can view and order their daily meals directly from the menu on their TV (or personal device). • ‘Who’s caring for me?’ / Medication Patients will receive an updated liste of staff they are likely to encounter during their stay, bringing new levels of familiarity, plus details on any medications to be taken and when these are to be consumed or administered. • Friends and family survey


Again, like a hotel, the hospital wants to ensure standards are always met and understand where things can be improved. Parity’s Com- panionWave digital feedback form makes this an important and effortless process. • Medical results


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rooms, as well as in its communal ar- eas. Working with Parity Medical - a rec- ognised supplier of critical solutions to the NHS - patients now have the ability to communicate, enjoy entertainment, access personalised information and participate in their own care processes for a fully personalised patient-centric experience. Running on Parity’s CompanionWave system, Philips MediaSuite TVs - typ- ically found inside high-end hotel rooms - provide patients with 24/7 free access to hundreds of TV and radio stations, a wide range of games and instant access to thousands of popular apps (such as YouTube) from Google Play. Patients can also enjoy content from their own subscription services by casting directly to their TV from their own personal device (mobile, laptop, tablet), while their screens can also be customised to display their own favou- rite and personal photos.


The TVs also provide new ways for pa- tients and hospital staff to communi- cate and share information personal to them, reducing the pressures and frustrations of having to explicitly wait for hospital staff to do their rounds. Supporting 12 different languages, the CompanionWave


platform from


Parity allows patients to view and or- der their daily meals (including de- tailed nutritional information), find the


Patients can receive a detailed account of their treatment, including results, digitally, as soon as they are available. Reliance on patients remem- bering details from their doctor’s consultation and relaying that to a relevant family member is no longer an issue. • Translation support CompanionWave supports 12 different languag- es, helping to ensure all patients can benefit from its services and remain informed at all times. • Freeview TV and radio channels Freeview is the UK’s number one TV platform, used in more than 18 million homes, provid- ing more than 100 free TV channels (including streaming/catch-up) and 30-plus radio stations. • A wide range of games


TVs include instant access to Google Play, al- lowing patients to access their favourite apps, including YouTube, without sign-in. Apps can be


names of the staff working that day, see information on their prescribed medication and when to consume (in- cluding reminders), access test results and treatment plans, as well as pro- vide feedback on their experience and where improvements can be made. Commenting on the installation, Ken- dra Ingram, PPDS UK Sales Manager responsible


for Philips professional


TVs, said: “The commitment to pa- tient care in the world-class facilities at the Clatterbridge Cancer Centre is truly second-to-none and the team at PPDS is proud to have been part of such an important project.” In addition, PPDS, the AV industry’s fastest growing provider of profes- sional display solutions responsible for Philips branded pro TVs, was de- lighted to donate a brand new 75” HD display to the hospital - providing an eye-catching and highly informative signage solution at the hospital’s new reception as visitors and patients walk in.


The new display provides a wide range of opportunities to communicate the latest information on the new building, including directions and important safety measures – such as the latest rules on wearing a mask – especially important with patients in the hospital being particularly vulnerable.


easily displayed, controlled, and managed en- tirely remotely. • Personal Photos To help make patients feel more at home, im- ages from their own personal accounts/devices can be directly displayed on their TV – creating a more personal environment. • Relaxation music


Listening to music can have a tremendously re- laxing effect on our minds and bodies. Philips MediaSuite TVs with CompanionWave include dedicated instant music packages, whether it is to help patients remain calm and composed or simply to relax and enjoy. • Mirrorcast


Patients can view their preferred subscription services, such as Spotify directly on their in- room TV rather than on their own smaller per- sonal device.


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