Expert Insight 6. SHARE ON SOCIAL MEDIA


Speaking of social media, something as simple as a quick post on social media reporting on a great visit or meal can lead to more bookings. As customers, we need to be cheerleaders for our favourite independents, as they need all the publicity they can get.


Sharing your positive experience means a lot to the independent businesses but also helps others find great sources to use in future.


7. TURN UP TO YOUR BOOKINGS


If you book a table at a restaurant in the coming weeks and months, make sure you turn up. In previous lockdowns, many independent businesses were hit by a wave of no-shows since reopening, and these affect small restaurants more than you might think.


But we are human so if, for any reason, you're no longer able to make a booking, simply contact the restaurant and let them know in advance.


8. NORMALISE DEPOSITS


Learning from previous lockdowns, independents have been forced to ask for deposits with their bookings, requiring customers to put down a small, refundable fee to reduce the risk of people not turning up.


If you're looking to book a table at one of your favourite restaurants, don't be put off if they ask for a deposit. It will come off your bill!


groubook.co.uk/en


www.venue-insight.com


February 2021


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