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What if you don’t use all of the HCP allowance?


Any unused package funds carry over from month-to-month and year-to-year. When your package ends, unused amounts are refunded to the individual and the Government.


HCP and you


The Australian Government has established four levels of Home Care Packages to suit people’s differing levels of care needs:


• HCP Level 1 (basic needs care) • HCP Level 2 (low needs care) • HCP Level 3 (intermediate needs care) • HCP Level 4 (high needs care).


Different funding amounts are provided by the Australian Government dependent on the package level. All services are available in all packages.


A package level is allocated once you have been assessed as eligible by the Australian Government’s My Aged Care team.


HCP and Uniting Communities


We provide care across all four levels of Home Care Packages.


We work with you, your family and/or carer to create a personalised service plan, tailored to your needs, that enables you to continue to enjoy life independently at home.


Simply contact us to and speak to one of our friendly and experienced staff to:


• talk about the services you want and need – whether it be just one or many


• develop a care plan tailored to your needs – you’re in control, so tell us what you need and we will do our best to support you


• create a budget which maximises your services against the value of your HCP


• discuss how you may wish to manage your budget – whether we do it for you, you do it yourself or we do it together


• control and alter your services at any time • receive details on how your budget is being spent.


What if you have a specific cultural or language need?


Our multicultural team has more than 25 different language backgrounds so delivering a comfortable, easy-to-understand and flexible service is another way we can help you.


You can depend on us to always do our best to meet your individual needs, in your home, so that you feel as comfortable as possible. We can also arrange the services of an interpreter.


Discover the services you need and want 1800 615 677


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FAQ’S


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