SELECT AWARDS 2019
Electrical Solutions Network won for customer service
There were some tremendous entries in this category and Raymond and his wife were worthy winners.”
WINNER
ELECTRICAL SOLUTIONS NETWORK LTD
BEST DELIVERY OF CUSTOMER SERVICE
Best Use of Training Training plays a vital role in the industry and its future and this award was presented to JFM Electrical Ltd for recognising its importance. The family firm, based in Bellshill, Lanarkshire, helps staff across all
departments develop and upgrade their skills and
WINNER RH ELECTRICAL
BEST SMALL CONTRACTOR
puts training at the heart of their business. Tony Boyle, from sponsor
Aico, presented the trophy to JFM,
which had narrowly missed out on winning the same title at the 2016 SELECT Awards. Also in the running
this year were John Noble Electrical Contractors Ltd
and Westside Electrical Services Ltd, who were both highly commended, and Kenneth Ferguson Electrical Contractor. Iain Mason, SELECT’s Head of
Membership and Communications, said: “As JFM Electrical demonstrated, training is one of the most vital components of what is now a very highly-skilled and technical industry.”
Best Delivery of Customer Service Putting customer satisfaction at the very centre of its business helped Electrical Solutions Network Ltd win the award recognising Best Delivery of Customer Service. The firm, which is based in Ayr but operates across Scotland, provides a
24/7 service including electrical installation, maintenance, testing and emergency call-outs. Its clients include the leisure
industry, sports clubs and educational establishments and customers praised the company’s willingness to always go the extra mile. Alan Wilson said: “The whole team at Electrical Solutions Network have pulled together to achieve this recognition and their dedication and determination is a great example to the electrotechnical industry. “Clients large and small appreciate
the extra effort made by all members of the team.” The award was presented by Neil
Kelly of sponsor MacRoberts LLP. Also nominated in the hotly contested category were Gordon Eason Electrical, Matt Burton Electrical and Safe Building Scheme Ltd.
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CABLEtalk OCTOBER/NOVEMBER 2019 29
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