Event News
PICCOLO KITCHEN REDUCES QUEUES & SERVES MORE CUSTOMERS WITH LOLLYSERVE
CUTTING QUEUES WITH LOLLYSERVE Prior to using the Lolly system, Piccolo Kitchen used a simple Point of Sale system, but as Mr. Guliani, Owner/Manager commented:
“We noticed we were getting very busy in the run up to the summer season and knew we needed to implement a more effective point of sale solution, which could help us to reduce queue sizes and serve a greater number of customers. At the end of the day, nobody wants to lose customers.”
After reviewing a number of options, Piccolo Kitchen opted for LollyServe, the first to market entry level PoS and self-serve platform.
With a self-serve Edge system being implemented in only a matter of weeks, Piccolo Kitchen has been able to serve a greater number of customers. Guliani added:
“The LollyServe system is one of the best ones we have come across. It is really easy to navigate and use and we are receiving excellent feedback from customers who are able to come in and effectively serve themselves quickly and easily.
“It is also helping our staff to focus more on the customers, instead of gearing all their work around simply taking orders during busy periods. So far, a win-win for everyone and we haven’t looked back at all.”
The Edge product also handles all the order printing and collection system.
LOLLY SUPPORT Mr. Guliani and team are pleased with the support from Lolly.
“The team are really responsive and happy to handle any queries we send through to them. And, because of that we experience few system errors or glitches,” said Guliani.
“Having the LollyServe in situ is definitely helping us to generate more orders and we have increased revenues by comparison with the same period last year.
“The test will be in the busy summer ahead, but we are encouraged by what we have seen so far. We would definitely recommend Lolly or a similar self-serve system for any hospitality provider looking to reduce queues and maximise their profit potential.”
Peter Moore, CEO at Lolly, adds: “When we launched LollyServe we could truly see its potential, and it’s wonderful to see the system supporting Piccolo Kitchen and helping the business in its growth journey.”
0800 0385 389
www.itslolly.com
Ecatering, One of the UK’s Lowest Price Online Catering Equipment Supplier, is Re-Stocking at an Unprecedented Rate in June and July Due to the Recent Change in Weather
eCatering has been enjoying a bumper year so far which has just got even busier with the recent upturn in weather.
The online catering equipment giant are already outselling last year and are already re-stocking items such as their low- priced bottle coolers and
42 July 2019
www.venue-insight.com
refrigerators due to a massive increase in demand.
Mike Morris, eCatering’s Marketing Manager, said recently: “There has been a huge demand recently for our wide range of low cost commercial coolers, chillers, refrigerators, ice cream freezers and displays and stocks that usually last a few months are running low in a few weeks. Whilst this is amazing for us it does mean we are re-stocking at an unprecedented rate in 2019 but that just means more choice and more stock for our customers to enjoy and helps improve our efficiency in getting these out quicker to customers.”
It’s certainly true that eCatering already keep up with demand very efficiently and provide customers with amazing products at low prices and as they grow over the next few years we are sure that there will be even more for customers in the future!
To find out more about this exciting and innovative company and see their incredible product ranges and savings, visit their website at
www.ecatering.co.uk/vi today or call 01539 234 350.
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