#3 – LACK OF FLEXIBILITY Manage High-Stress Tasks
While high-stress tasks are often an unavoidable part of work, performing these tasks without relief or variation for extended periods of time can cause their work and health to suffer, so schedule regular breaks for employees performing high- stress activities. Assigning tasks that vary in stress levels can also help employees better manage their workload by rotating tasks.
Offer Flexible Work Schedule Allowing employees to have some control over their work schedule can help reduce stress levels. A worker with schedule flexibility is better able to find work/life balance, and is generally happier, more productive and engaged at work. These pol- icies allow employees to manage stressful factors in all parts of their life.
Empower Employees to Have a Voice When employers have control over every aspect of their employee’s work it can cause employees to feel powerless. Give your employees the opportu- nity to adjust their jobs as needed. Allow them to make decisions that affect their productivity and give them control over a portion of their work.
#4 – FEW RESOURCES
Provide Necessary Resources and Supplies Employees who are expected to perform tasks without the necessary resources and supplies may feel powerless and become stressed as a result. Make certain that the work you delegate can be done with the resources on hand. Provide a way to clearly communicate employee needs and then supply them with the appropriate resources.
Train Employees
One common source of job stress is the disparity between a person’s capabilities and the require- ments of the job they are asked to perform. Often, this stress can be alleviated with ongoing training and continuing education, because employees who are properly trained will have the confidence and ability they need to do their job well. Ask more experienced employees to assist with train- ing, which will not only improve morale, but help transfer knowledge from older to younger workers as well. Regularly assess training programs by asking those who have been trained for their input and suggestions.
Open Communication
When employees are able to communicate with their co-workers, it helps alleviate much of their stress. Hold regular meetings with employees to discuss problems, workloads, concerns and ad- justments that need to be made. Be available for individual consultations and listen when people need to talk with you. Hold small group meetings for employees to voice their concerns and interact with each other.
#5 – LACK OF SOCIAL SUPPORT Create a Team Atmosphere
Employees with a support network are much more secure in their ability to cope with stress. Arrange for small group interactions where employees can get to know each other on an individual level. This is most effective when combined with training and team building activities. Provide opportunities for social interaction outside of work. When people know they are part of a team, it is easier for them to function at work.
10 | The Retailer Magazine | Jan/Feb
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