SKILLS & TRAINING
Experience is key to learning, not just knowledge
By Kevin Wort (pictured) Director, Ingenious Performance
Imagine one Christmas my daughter asks to learn the guitar. I seek out someone who has an encyclopedic knowledge of how to play the guitar. The teacher is enthusiastic, and compelling. They are an accomplished guitarist in their own right. We sign up for six months of guitar lessons for her. Over the next half a year, their teacher speaks to her about how to play
the guitar, goes through flip charts and PowerPoint explaining how the guitar works, why playing is so fulfilling, what different chord structures look like, how to read guitar tab, even the history of the instrument. Summertime rolls around, and after months of intense enthusiastic knowledge transfer, she steps onto stage for her first performance - and predictably cannot play a note.
Because we all know that for all the knowledge, enthusiasm and belief a teacher provides, unless she holds the instrument and goes through the discomfort of what it feels like to actually struggle, to practice, to fail then improve, her performance will not change. For all the content we can throw at people, human beings all learn by experience. My career in behavioural development has spanned the best part of two
decades, working with organisations as diverse as Greenpeace to Accenture. And I, like the fictitious guitar teacher, spent the early part of my career thinking of learning as knowledge transfer. I would read the books, digest the academic papers, understand the theories and conduct research to equip myself with the right knowledge and insight to best help people.
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FEATURES
JULY/AUGUST 2018 insight 27
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