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Training & Development How to get it right


To get the best from training and development the following three factors are key elements for success:


1. talk to the training provider and ensure you understand the  (know what knowledge and skills are required to pass)


 a worker in any industry has always been  managers or head groundspersons what they want from a Level 2 worker, in terms of   as I have done it myself and been present       working knowledge of the actual content  employees on. This fact is proved by the  Level 2 NVQ, which has not existed for many  Based Diploma).  will the employer use to gauge how much   the ability and knowledge of the employee at the start point, and then at the end point of  know at the end that they did not know at  One further issue that many employers


   analysis. Indeed, many of the managers who   exactly what the employer did. I then ask the reasons for them leaving, and the answers    You will note that only one of these relates to   control.


   but, if they do not provide it, the employee


138 I PC FEBRUARY/MARCH 2018


will almost certainly leave regardless,  as part of the employment package. The   will have any course fees subtracted from    address the reason they want to leave in the 


So how can the training provider and the 


  provider, the key factors involved in making it work from all points of view are:


1. the employer and employee should be clear on the course that is going to be taken (what the full content is)


2. the manager should sit with the employee and discuss what happens once the training is completed i.e. discuss with the employee how happy they are, what    appraisal will allow the manager to see  the company


 (knowledge and skills scans can help establish this)


  establish an employees progress)


5. the manager should not take the view   the employer, provider and student work together. The employer should be aware of the skills needed to pass and then help the student to develop these with an agreed  will help improve and enforce the learning of the underpinning knowledge (the what, why, where and when of a task)


2. make sure the student is given a mentor to check they are progressing on the skills they need in order to complete the work   should be competent in the skills   authority over the person doing the 


3. carry out progress reviews with the provider and, when required,   not going to schedule. The manager has made the investment so they  employee is failing to meet targets.  It means looking at why progress has not been made for reasons such as needing more support, or have  student and provider to develop an  if required.


6. the employer should consider why they are    here two years and need to do their level   industry has always worked this way. In  and work up the ladder (many industries do not operate in this way and we should    


7. recognise and be aware that some people     assume they will want to do it). Find out  problems they may have that is stopping them (home life etc.) and what support   to complete it.


I think most of what has been said in this 


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