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| INDUSTRY NEWS |


numerous boards, and has been a Clarkson Business Leadership Council member since 2006. He also serves on the Simon National Council and the Executive Advisory Committee for the Simon Graduate School of Business at the University of Rochester. Many thanks to Dave for laying the


strong foundation that Gorbel is built on, and for his many contributions to the local business community. Kudos on a wonderful and well-deserved honor!<


Konecranes Training Institute Unveils New Camps, Expanded Lab Space


> Konecranes Training Institute headquarters in New Berlin, WI moves from original location to new state-of-the-art facility. Konecranes Training Institute has raised


the level of its game in a major way with a move from the original location of 43 years to a new 13,000 square-foot facility adjacent to Konecranes service branch in New Berlin. Global lifting leader Konecranes also has its nuclear and modernization groups located nearby. According to General Manager Jim Lang,


the new campus represents the next generation of technical capability for an organization that trains more than 10,000 crane professionals every year. Improving safety at customer facilities is at the forefront of the curriculum at Konecranes Training Institute. “With the new facility, we focused on


building everything to enhance the customer experience,” says Lang. “All of our new classrooms are as big as the largest in the old facility. Every part of the new campus is task-specific and professionally designed. Our interactive audio-visual equipment is state-of-the-art, high-resolution and easily compatible with all computers, specified to enhance the learning experience for our students.” Lang says the Institute’s 7,500 square-


foot lab has 50 percent more space plus a 30 percent higher ceiling than the former facility, giving students much more room to experience the challenges and capabilities of the equipment they train on. “Our new lab will feature a 5-ton top-


running, double-girder Smart CXT crane with the full gamut of available Konecranes Smart Features for safety and productivity,” says Lang. “Students will be able to train in programming Protected Areas, and


10 DECEMBER – JANUARY 2018


become familiar with Active Sway Control, Target Positioning, Hook Centering, Snag Prevention and other more unique modalities for crane efficiency.” A typical class at Konecranes Training


Institute usually lasts three to four days, with class sizes normally including about 10 trainees, with a maximum of 15. “Our classrooms are large enough to


accommodate more people, but we want to maintain a good student-to-teacher ratio,” says Lang. “We have gotten very positive comments from customers who have been through our first few classes in the new facility. The students really appreciate being in a building that has been designed just for them.” Director of Training Joe Otten noted


that the new campus represents a substantial investment from Konecranes, with an estimated $700K dedicated to the project to date. “We have three other Konecranes divisions in our new location totalling 70,000 square feet,” he stated. “This allows us to more easily have other Konecranes experts available to meet with students when needed.” Konecranes Training Institute teaches 35


different courses offered year-round at the new campus. The most popular, including Overhead Crane Inspection, Inspection Refresher, Crane Safety Management, Rigging Fundamentals and Operator and Rigging Train-the-Trainer courses are also offered at six regional centers in Phoenix, AZ, Mobile, AL, Springfield OH, Indianapolis IN, Miami FL and Sudbury, ONT, as well as a rotating schedule of 40 cities nationwide. More information on all courses and locations is available at www.cranetrainingu.com.<


Konecranes Updated Online Portal Helps Customers Fine-Tune Crane Maintenance in Real Time


> Managers can now get critical information on the condition of cranes in their fleet within minutes of concluding a service visit. The yourKONECRANES.com online portal from global lifting leader Konecranes emails the customer after a service request is completed with a direct link to the online reporting view. This allows paperless reporting with real-time speed. The result? Crane owners no longer need to wait for data to make decisions about their equipment. This concept is called Lifecycle Care in Real Time, and it’s one of the cornerstones


INDUSTRIAL LIFTING EXCHANGE


of the Konecranes customer experience. The benefits were summarized by Jim Skowron, Konecranes Regional VP sales, service. “From the beginning,


yourKONECRANES.com was designed to put all of the customer’s service data in their hands, in one centralized place,” says Skowron. “The new wrinkle is how quickly we can make it available to them after the conclusion of the service visit. Our technicians conduct safety and visit reviews while on site before leaving the facility. It’s one thing to have data, but if no one works with the customer to analyze it and optimize maintenance, then it’s just data.” An email link to the Service Review


Summary page in yourKONECRANES. com shows the customer all of the details of the most recent service visit. Open safety risks, open production risks, and condition alerts from Konecranes TRUCONNECT® technology are included in the “Just Now” view. Managers can view all of their crane data in one place and share it, any time, any place. “Customers are telling us that they cannot


afford to wait anymore for the information they need to run their business, and need real-time information to make quick decisions,” says Skowron. “They can go right into the customer portal from their computer, tablet or smartphone and get the data they need to make decisions, solve problems and then move on to the next challenge. They don’t need to wait for someone else, and our Customer Consultation process is there to assist them throughout the crane’s lifecycle.” The “Activity” page shows completed


service requests in the customer’s selected timeframe. Users can sort by service product and asset criticality. The “Fleet View” allows the customer to


sort data by priority, asset criticality, date or alphabetically. Sorting by priority transmits a clear view of safety and production-critical issues. Each asset that was included in the service request is listed, and all findings and actions pertaining to that asset are listed in detail. As a resource, yourKONECRANES.


com allows the customer to view, analyze and share crane data with other decision-makers in his or her organization. Insights can be drawn by observing anomalies, patterns and trends, which helps the team make informed, fact-based maintenance decisions. “Knowledge is power,” says Skowron.


“This online portal allows the customer to know what is going on with all of their


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