VOICE
technology
Success story
The Health Store invests in Accord with wall-to-wall Voice
Supply chain software specialist BCP continues to grow its client portfolio with the addition of new customer, The Health Store, which is making a £300,000 investment in BCP’s Accord software suite, including wall-to-wall Voice Directed WMS, for its head office in Nottingham.
Tim Ryan: “… BCP’s Accord Voice directed WMS outclassed specialist standalone warehouse offerings, and when we saw it working as part of a fully integrated Accord solution we realised that was just what we needed.”
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he Health Store is one of the UK’s leading health food wholesalers with customers across the UK, Ireland and Europe. Founded as a co-operative in 1932, it now
supplies over 600 retailers with a comprehensive range of Natural and Organic foods, vitamins, natural body-care and sports nutrition products.
BCP (Business Computer Projects Ltd) is one of the UK’s top suppliers of specialist supply chain software to the food and drink wholesale industry and has been a leader in introducing Voice directed WMS to the UK market, installing the first wall-to-wall Voice WMS in the UK food and drink sector in 2002. Clients include BWG, Musgrave, SPAR, ADM Londis, T Quality and Creed Catering. The Health Store had been considering investing in Voice technology for several years, initially looking at either a middleware solution or a full Voice WMS. As investigations progressed, however, it became clear that the company’s incumbent wholesale solution was no longer adequate for its needs and that the
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IT October 2011
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project should be extended to include replacement of that. Fully aware of the comprehensive nature of BCP’s offering, the decision to invest in Accord was sealed by two factors – the introduction of a new Accord manufacturing module and seeing the Accord solution and fully integrated Voice WMS in action at Pedigree Wholesale.
Tim Ryan, The Health Store’s commercial
director, said: “We were initially looking for a Voice solution to bolt on to our existing system, but BCP’s Accord Voice directed WMS outclassed specialist standalone warehouse offerings, and when we saw it working as part of a fully integrated Accord solution we realised that was just what we needed.”
The 60-user system encompasses the complete Accord software suite from Purchasing through Sales Order Processing
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