Success story Supply Chain
deliveries – from its core offering of pre-8am drop box deliveries, to pre- 10am deliveries direct-to- site, same-day deliveries and its specialist Tech Courier service where an engineer will perform simple swap-outs and plug-ins.
Computacenter counts household names such as British
Telecom, WM Morrison, Channel 4, Reuters, BAA, Unipart, and Santander and among its customers and employs more than 10,000 people across Europe.
Computacenter counts household names such as British Telecom, WM Morrison, Channel 4, Reuters, BAA, Unipart, and Santander and among its customers and employs more than 10,000 people across Europe. The company offers complete solutions; advising customers on their IT strategy, implementing the most appropriate technology from a wide range of leading vendors and managing their technology infrastructures on their behalf.
Computacenter uses the whole range of ByBox
ByBox collects parts directly from most of Computacenter’s suppliers and is now moving much larger, specialist deliveries that
require two-man crews when handling goods out of Computacenter’s main base at Hatfield, Hertfordshire. For particularly difficult deliveries – for example to the upper floors of an office block – two-, three- or four-man crews utilising specialist vehicles and handling equipment can be arranged.
Computacenter also uses ByBox’ network of 29 Forward Stock Locations across the UK. Open 24 hours a day, 365 days a year, these FSLs are especially convenient for Computacenter
engineers who may require parts urgently outside normal office hours.
Last piece of the jigsaw
Last year ByBox completed the ‘last piece of the jigsaw’ for its vision of a complete end-to- end solution for the field services market with the acquisition of the high-end engineering company PPR Solutions. PPR Solutions now provides high-end, ad-hoc engineering solutions at variable cost for ByBox customers. ByBox also acquired Newcotech, enabling the company to provide a technical courier offering.
“Integrating PPR into our overall Thinventory proposition gives customers a great range of service choice,” said Miller. “Computacenter can configure Thinventory to deliver whichever combination of inventory, distribution and field engineering they need, giving them control and flexibility. And, of course, Thinventory can provide them with a ‘virtual warehouse’ where they can see all stock in the field and can track and trace an individual item in real time – so they can reduce stock-holding and free up working capital. ByBox offers a truly 21st century solution for today’s 24/7 society.”
We deliver when you’re not there…
...so you can pick up when you are
ByBox specialises in providing field service supply chain solutions to businesses who operate field teams around the UK and Europe.
The ByBox model works by delivering in night pre 8am to a network of drop boxes around the UK. ByBox can provide warehousing, collections, stock management, distribution, returns, repair and engineering resource. All with 100% traceability on the unique Thinventory™ platform.
Scan Me!
www.logisticsit.com July 2011
MANUFACTURING &LOGISTICS
IT 51 Computacenter and ByBox working in partnership
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