Feature
A force for good
Phil Reddall on how sharing Learning and Development (L&D) experiences can improve your organisation
’ve been lucky enough to be asked to contribute to Learning Magazine for the second time, and I wanted to take the opportunity to highlight the kind of learning and insight that can be had by sharing experiences. This could be in the Learning Design Live Lounge at the World of Learning (WoL) 2016, within our own teams, or through external networks. I strongly believe that L&D is turning a
I
corner. L&D is starting to get to grips with the concept of 70:20:10 (often discussed alongside the concept of formal and informal learning, and expressed as Experience, Exposure and Education). But are every organisation’s L&D strategies moving in the same direction?
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learningmagazine.co.uk
If you take a room full of people, ask them to close their eyes and point north, you’ll be amazed by the results. (People point in all sorts of directions. On one occasion, I even had someone point up at the ceiling!) So what’s my point? As a profession, do we all explain the concepts listed above to our businesses in the same way? Based on my experience, I’d say not, which probably means there’s an opportunity to improve and support our learners better as a result. As part of my role as vice chair of the
eLearning Network (eLN), I’m lucky in that I get to learn how numerous teams are tackling this central element of L&D. I meet at events, network socially, attend online conferences, judge learning awards, and have one-to-one conversations – all of this helps me hear about how other people
are tackling the challenge and making a difference.
What I’ve seen and heard is that more organisations have really made the effort to understand and address the issue within L&D. Even more excitingly, they are then beginning to measure the changes that occurred within the business. This is great news for all of us! It’s not always easy or obvious, but we are turning the corner. I’ve been asked recently if I can provide input into a project that has the goal of implementing more 70:20:10 training materials. I’ve also been asked by a different set of people for an opinion on how an organisation can better support the informal learning that happens across its employee population. Both of those hint at a fundamentally different understanding of
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